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	<title>Comments on: Ravenswood Winery Rocks with a Memorable Customer Experience</title>
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	<link>http://customersrock.net/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/</link>
	<description>FOCUSING ON CUSTOMERS, THEIR EXPERIENCES, AND HOW BUSINESSES CAN MAKE SURE THEIR CUSTOMER EXPERIENCES ROCK!</description>
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		<title>By: Why I Follow&#8230;Becky Carroll &#171; StickyFigure</title>
		<link>http://customersrock.net/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/comment-page-1/#comment-3378</link>
		<dc:creator>Why I Follow&#8230;Becky Carroll &#171; StickyFigure</dc:creator>
		<pubDate>Fri, 01 May 2009 10:32:24 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/#comment-3378</guid>
		<description>[...] to&#8230;Ravenswood Winery. I praised their marketing approach on my blog, she wrote about a great customer experience there, and we &#8220;met&#8221; virtually cross-country. Since that time, we&#8217;ve exchanged numerous [...]</description>
		<content:encoded><![CDATA[<p>[...] to&#8230;Ravenswood Winery. I praised their marketing approach on my blog, she wrote about a great customer experience there, and we &#8220;met&#8221; virtually cross-country. Since that time, we&#8217;ve exchanged numerous [...]</p>
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		<title>By: A Zin Moment: Case Study of a Brand Advocate &#171; StickyFigure</title>
		<link>http://customersrock.net/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/comment-page-1/#comment-2482</link>
		<dc:creator>A Zin Moment: Case Study of a Brand Advocate &#171; StickyFigure</dc:creator>
		<pubDate>Mon, 25 Aug 2008 11:11:44 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/#comment-2482</guid>
		<description>[...] blog about Ravenswood Winery, and how the way they&#8217;ve promoted their brand has made me (and others) a fan. As I speak, behind me on my bookshelves is a little &#8220;No Wimpy Wines&#8221; bumper [...]</description>
		<content:encoded><![CDATA[<p>[...] blog about Ravenswood Winery, and how the way they&#8217;ve promoted their brand has made me (and others) a fan. As I speak, behind me on my bookshelves is a little &#8220;No Wimpy Wines&#8221; bumper [...]</p>
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		<title>By: William Beasant</title>
		<link>http://customersrock.net/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/comment-page-1/#comment-1261</link>
		<dc:creator>William Beasant</dc:creator>
		<pubDate>Sat, 09 Feb 2008 11:35:36 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/#comment-1261</guid>
		<description>HI Becky Carroll I was wondering where you got the picture of the wine glass from because i would like to use it in a design for my friends hotel wine list,  would this be possible

regards

will</description>
		<content:encoded><![CDATA[<p>HI Becky Carroll I was wondering where you got the picture of the wine glass from because i would like to use it in a design for my friends hotel wine list,  would this be possible</p>
<p>regards</p>
<p>will</p>
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		<title>By: Service Untitled &#187; Ravenswood Winery knows about the little things. - customer service and customer service experience blog</title>
		<link>http://customersrock.net/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/comment-page-1/#comment-1260</link>
		<dc:creator>Service Untitled &#187; Ravenswood Winery knows about the little things. - customer service and customer service experience blog</dc:creator>
		<pubDate>Fri, 23 Mar 2007 14:53:14 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/#comment-1260</guid>
		<description>[...] to top it all off, it seems like Ravenswood even watches the blogosphere. Someone from the company commented on Becky&#8217;s post thanking her for the positive review.  Technorati tags: Ravenswood, Customer Service Experience, [...]</description>
		<content:encoded><![CDATA[<p>[...] to top it all off, it seems like Ravenswood even watches the blogosphere. Someone from the company commented on Becky&#8217;s post thanking her for the positive review.  Technorati tags: Ravenswood, Customer Service Experience, [...]</p>
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		<title>By: Becky Carroll</title>
		<link>http://customersrock.net/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/comment-page-1/#comment-1259</link>
		<dc:creator>Becky Carroll</dc:creator>
		<pubDate>Thu, 22 Mar 2007 03:48:25 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/#comment-1259</guid>
		<description>Hi Peter,

You are welcome!  It was sincere and came from a great experience, handcrafted at the winery.

Thanks so much for visiting the blog!  You guys rock.

Becky</description>
		<content:encoded><![CDATA[<p>Hi Peter,</p>
<p>You are welcome!  It was sincere and came from a great experience, handcrafted at the winery.</p>
<p>Thanks so much for visiting the blog!  You guys rock.</p>
<p>Becky</p>
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		<title>By: Peter Griffith</title>
		<link>http://customersrock.net/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/comment-page-1/#comment-1258</link>
		<dc:creator>Peter Griffith</dc:creator>
		<pubDate>Thu, 22 Mar 2007 01:04:52 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/#comment-1258</guid>
		<description>Thanks for the great review. Its nice to hear and see. Dave, Mike, Rox and myself love the winery and want to do the best we can. Thanks so very much!

Peter Griffith
Business Development
Ravenswood Winery
Sonoma, CA</description>
		<content:encoded><![CDATA[<p>Thanks for the great review. Its nice to hear and see. Dave, Mike, Rox and myself love the winery and want to do the best we can. Thanks so very much!</p>
<p>Peter Griffith<br />
Business Development<br />
Ravenswood Winery<br />
Sonoma, CA</p>
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		<title>By: No Wimpy Wines, part deux &#171; Brand Impactiviti</title>
		<link>http://customersrock.net/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/comment-page-1/#comment-1257</link>
		<dc:creator>No Wimpy Wines, part deux &#171; Brand Impactiviti</dc:creator>
		<pubDate>Tue, 20 Mar 2007 11:32:42 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/03/19/ravenswood-winery-rocks-with-a-memorable-customer-experience/#comment-1257</guid>
		<description>[...] marketing approach, I exchanged a few messages with Becky Carroll, who recently wrote up her (very positive) experience with Ravenswood on her blog, Customers [...]</description>
		<content:encoded><![CDATA[<p>[...] marketing approach, I exchanged a few messages with Becky Carroll, who recently wrote up her (very positive) experience with Ravenswood on her blog, Customers [...]</p>
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