Comments on: Are Chocolates on the Pillow Enough? http://customersrock.net/2007/03/20/are-chocolates-on-the-pillow-enough/ Focusing on customers, their experiences, and how businesses can make sure their customer experiences rock! Fri, 30 Jul 2010 13:43:57 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: The Marketing of Customization: Hilton Hotels « Customers Rock! http://customersrock.net/2007/03/20/are-chocolates-on-the-pillow-enough/comment-page-1/#comment-1265 The Marketing of Customization: Hilton Hotels « Customers Rock! Sat, 12 Jan 2008 21:32:53 +0000 http://customersrock.wordpress.com/2007/03/20/are-chocolates-on-the-pillow-enough/#comment-1265 [...] aren’t enough”! (Note, this is also the title of his book on customer experience, reviewed here).  So what will make a difference for [...] [...] aren’t enough”! (Note, this is also the title of his book on customer experience, reviewed here).  So what will make a difference for [...]

]]> By: Becky Carroll http://customersrock.net/2007/03/20/are-chocolates-on-the-pillow-enough/comment-page-1/#comment-1262 Becky Carroll Mon, 21 May 2007 17:58:10 +0000 http://customersrock.wordpress.com/2007/03/20/are-chocolates-on-the-pillow-enough/#comment-1262 Thanks for the comment, Valeria! I agree that stories are great tools. They help us not only understand the situation, but I also believe they can span cultural divides in many ways. Thanks for the comment, Valeria!

I agree that stories are great tools. They help us not only understand the situation, but I also believe they can span cultural divides in many ways.

]]> By: Valeria Maltoni http://customersrock.net/2007/03/20/are-chocolates-on-the-pillow-enough/comment-page-1/#comment-1263 Valeria Maltoni Mon, 21 May 2007 01:53:05 +0000 http://customersrock.wordpress.com/2007/03/20/are-chocolates-on-the-pillow-enough/#comment-1263 Yes, Anthropologie really gets it. I blogged about our conversation with Glenn Senk in their flagship store in Wayne, PA not long ago. It is always easiers to learn from stories. Yes, Anthropologie really gets it. I blogged about our conversation with Glenn Senk in their flagship store in Wayne, PA not long ago. It is always easiers to learn from stories.

]]> By: Jonathan Tisch Blog Book Tour Stops Here! « Customers Rock! http://customersrock.net/2007/03/20/are-chocolates-on-the-pillow-enough/comment-page-1/#comment-1264 Jonathan Tisch Blog Book Tour Stops Here! « Customers Rock! Wed, 16 May 2007 20:06:11 +0000 http://customersrock.wordpress.com/2007/03/20/are-chocolates-on-the-pillow-enough/#comment-1264 [...] by Becky Carroll on May 16th, 2007 You may recall that I recently reviewedJonathan Tisch’s new book, Chocolates on the Pillow Aren’t Enough.  Well, I had some [...] [...] by Becky Carroll on May 16th, 2007 You may recall that I recently reviewedJonathan Tisch’s new book, Chocolates on the Pillow Aren’t Enough.  Well, I had some [...]

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