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	<title>Comments on: A Rockin&#8217; Online Support Experience</title>
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	<link>http://customersrock.net/2007/04/30/a-rockin-online-support-experience/</link>
	<description>Focusing on customers, their experiences, and how businesses can make sure their customer experiences rock!</description>
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		<title>By: Rockin' our customer's experience online &#171; Customers Rock!</title>
		<link>http://customersrock.net/2007/04/30/a-rockin-online-support-experience/comment-page-1/#comment-1388</link>
		<dc:creator>Rockin' our customer's experience online &#171; Customers Rock!</dc:creator>
		<pubDate>Wed, 09 May 2007 16:50:25 +0000</pubDate>
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		<description>[...] I will discuss the first two areas, customer strategy and customer expectations.  I covered optimized capabilities last week.  Tomorrow, I will continue this topic by looking at customer needs and best practices [...]</description>
		<content:encoded><![CDATA[<p>[...] I will discuss the first two areas, customer strategy and customer expectations.  I covered optimized capabilities last week.  Tomorrow, I will continue this topic by looking at customer needs and best practices [...]</p>
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	<item>
		<title>By: Becky Carroll</title>
		<link>http://customersrock.net/2007/04/30/a-rockin-online-support-experience/comment-page-1/#comment-1391</link>
		<dc:creator>Becky Carroll</dc:creator>
		<pubDate>Thu, 03 May 2007 02:13:16 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/04/30/a-rockin-online-support-experience/#comment-1391</guid>
		<description>Bob, interesting experiment, and it is indeed off topic.

Lewis, thanks for the encouraging words!  I love to speak and am looking forward to the talk.</description>
		<content:encoded><![CDATA[<p>Bob, interesting experiment, and it is indeed off topic.</p>
<p>Lewis, thanks for the encouraging words!  I love to speak and am looking forward to the talk.</p>
]]></content:encoded>
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		<title>By: Lewis Green</title>
		<link>http://customersrock.net/2007/04/30/a-rockin-online-support-experience/comment-page-1/#comment-1390</link>
		<dc:creator>Lewis Green</dc:creator>
		<pubDate>Wed, 02 May 2007 17:58:09 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/04/30/a-rockin-online-support-experience/#comment-1390</guid>
		<description>Becky,

Your speech is sure to be well received. Congratulations!</description>
		<content:encoded><![CDATA[<p>Becky,</p>
<p>Your speech is sure to be well received. Congratulations!</p>
]]></content:encoded>
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	<item>
		<title>By: Bob</title>
		<link>http://customersrock.net/2007/04/30/a-rockin-online-support-experience/comment-page-1/#comment-1389</link>
		<dc:creator>Bob</dc:creator>
		<pubDate>Wed, 02 May 2007 14:57:48 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/04/30/a-rockin-online-support-experience/#comment-1389</guid>
		<description>Sorry to be completely off-topic here. I found you on the Z-list which went around a few months ago. Figured you might be interested in participating the &lt;a href=&quot;http://bobmeetsworld.com/feed-my-feed/&quot; rel=&quot;nofollow&quot;&gt;Feed my Feed&lt;/a&gt; experiment.</description>
		<content:encoded><![CDATA[<p>Sorry to be completely off-topic here. I found you on the Z-list which went around a few months ago. Figured you might be interested in participating the <a href="http://bobmeetsworld.com/feed-my-feed/" rel="nofollow">Feed my Feed</a> experiment.</p>
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