http://customersrock.net/2007/05/04/comparing-experiences/ FOCUSING ON CUSTOMERS, THEIR EXPERIENCES, AND HOW BUSINESSES CAN MAKE SURE THEIR CUSTOMER EXPERIENCES ROCK! Thu, 17 May 2012 17:52:55 +0000 hourly 1 http://wordpress.org/?v=3.3.2 http://customersrock.net/2007/05/04/comparing-experiences/comment-page-1/#comment-5171 oib vacation rental reviews Mon, 02 Aug 2010 15:46:56 +0000 http://customersrock.wordpress.com/2007/05/04/comparing-experiences/#comment-5171 The Islander Inn of OIB in NC is perhaps the worst hotel on the island. We had a terrible experience at this nc beach resort. The room was not ready for 45 minutes after our check inn time. So we sat in the sweltering heat for about an hour with two young kids and a dog (which cost us an additional 60 bucks). You might say “why didn’t you guys go on the beach to kill a little bit of time”…which is exactly what we did and resulted in a fine from the OIB Police for having our dog on the beach before 6pm. Our bad, but you think there would be a sign on the hotels enterance to the beach…which is another disaster. You have to go through the pool area to get to the beach cross over…a pool area with two sets of outward swinging safety gates…guests and their kids running around, a maze of lounge chairs, and busted up concrete….did i mention the two kids, the wife, the dog , and bags of kid supplies..uggg. if you are even slightly handycapped i wouldn’t even consider touring this crap hole. All this aside, we finally get the mexican cleaning crew out of our room and decide to relax on the back porch to enjoy the view of the ocean …which was great so long as you ignore the ratteling humm of the rooms a/c unit which is as much a fixture of the decore as the stackable white (mildewed) form-molded pvc chairs. Then the gang of homeless cats arrived (I swear you can’t make this stuff up)…dog is going wild..kids now crying…wife about to freak out…i must react quickly so i go down to the gravel parking lot of the islander inn and shoe them away…but their retreat is just a transient ploy…as soon as i get back up to the porch they are back…only with reinforcemnets to boot…aah, but i am far smarter than a cat…even 10 of them…while the gravel lot was poison to my feet it provided me with some ammunition for a full on assault…i lined the stones along the porches edge just under the railing and waited for the perfect shot. The mangiest of the crew was in sight…my wife diles me in ..”a few clicks to the left”..”you are set”…my foot is drawn back like a driver…fire!!! Hit…Dismay…the vermin thought i was kicking food to them…Yet another defeat…i return inside with hopes that they dont start to nest in our van. The night fanally draws to a tylonol pm induced end and all attempts are made to ignore the rattle and humm of the out dated ac unit…after all who the heck would want to sleep to the sound of that silly ocean. 3AM…EEERT!….EEERT!…EEERT!…EEERT!!!…and i arose to see what was the matter “alarm clock?” “radio?”…”Fire?”…”FIRE!”…”FIRE!” no fire extinguisher in room …may have to exit off 2nd story porch…no fire escape latter…must go out front door…alls clear we (me, wife, 2 small kids, dog, 2bags kid stuff) make our way to the parking lot. Our building is fine so i go back up get the rest of our stuff and we drive 2 hours home in a van that now smells of cat urine if you use the vents so i can get enough sleep to go to work in the morning. Realy freakin cool way to drop almost 300 bones on a room and about that on gas and food. We call the Islander Inn and are told a manager would contact us…he did not…and continues to avoid our calls…Thank god we put it on our AMEX…they are going to revearse the charges. Still managed to spend a bunch of money on gas, made our entire family miserable, and worked a 10 hour shift that following day on 3 hours of sleep...Thank you Islander Inn NC The Islander Inn of OIB in NC is perhaps the worst hotel on the island. We had a terrible experience at this nc beach resort. The room was not ready for 45 minutes after our check inn time. So we sat in the sweltering heat for about an hour with two young kids and a dog (which cost us an additional 60 bucks). You might say “why didn’t you guys go on the beach to kill a little bit of time”…which is exactly what we did and resulted in a fine from the OIB Police for having our dog on the beach before 6pm. Our bad, but you think there would be a sign on the hotels enterance to the beach…which is another disaster. You have to go through the pool area to get to the beach cross over…a pool area with two sets of outward swinging safety gates…guests and their kids running around, a maze of lounge chairs, and busted up concrete….did i mention the two kids, the wife, the dog , and bags of kid supplies..uggg. if you are even slightly handycapped i wouldn’t even consider touring this crap hole. All this aside, we finally get the mexican cleaning crew out of our room and decide to relax on the back porch to enjoy the view of the ocean …which was great so long as you ignore the ratteling humm of the rooms a/c unit which is as much a fixture of the decore as the stackable white (mildewed) form-molded pvc chairs. Then the gang of homeless cats arrived (I swear you can’t make this stuff up)…dog is going wild..kids now crying…wife about to freak out…i must react quickly so i go down to the gravel parking lot of the islander inn and shoe them away…but their retreat is just a transient ploy…as soon as i get back up to the porch they are back…only with reinforcemnets to boot…aah, but i am far smarter than a cat…even 10 of them…while the gravel lot was poison to my feet it provided me with some ammunition for a full on assault…i lined the stones along the porches edge just under the railing and waited for the perfect shot. The mangiest of the crew was in sight…my wife diles me in ..”a few clicks to the left”..”you are set”…my foot is drawn back like a driver…fire!!! Hit…Dismay…the vermin thought i was kicking food to them…Yet another defeat…i return inside with hopes that they dont start to nest in our van. The night fanally draws to a tylonol pm induced end and all attempts are made to ignore the rattle and humm of the out dated ac unit…after all who the heck would want to sleep to the sound of that silly ocean. 3AM…EEERT!….EEERT!…EEERT!…EEERT!!!…and i arose to see what was the matter “alarm clock?” “radio?”…”Fire?”…”FIRE!”…”FIRE!” no fire extinguisher in room …may have to exit off 2nd story porch…no fire escape latter…must go out front door…alls clear we (me, wife, 2 small kids, dog, 2bags kid stuff) make our way to the parking lot. Our building is fine so i go back up get the rest of our stuff and we drive 2 hours home in a van that now smells of cat urine if you use the vents so i can get enough sleep to go to work in the morning. Realy freakin cool way to drop almost 300 bones on a room and about that on gas and food. We call the Islander Inn and are told a manager would contact us…he did not…and continues to avoid our calls…Thank god we put it on our AMEX…they are going to revearse the charges. Still managed to spend a bunch of money on gas, made our entire family miserable, and worked a 10 hour shift that following day on 3 hours of sleep…Thank you Islander Inn NC

]]> http://customersrock.net/2007/05/04/comparing-experiences/comment-page-1/#comment-1403 Important information about EXPEDIA » Blog Archive » Read hundreds (maybe thousands) of complaints about EXPEDIA Tue, 26 Jun 2007 06:15:38 +0000 http://customersrock.wordpress.com/2007/05/04/comparing-experiences/#comment-1403 [...] Customers ROCK [...] [...] Customers ROCK [...]

]]> http://customersrock.net/2007/05/04/comparing-experiences/comment-page-1/#comment-1402 Important information about EXPEDIA » Blog Archive » Hundreds (maybe thousands) of complaints about EXPEDIA Mon, 25 Jun 2007 07:59:23 +0000 http://customersrock.wordpress.com/2007/05/04/comparing-experiences/#comment-1402 [...] Customers ROCK [...] [...] Customers ROCK [...]

]]> http://customersrock.net/2007/05/04/comparing-experiences/comment-page-1/#comment-1401 Important information about EXPEDIA » Blog Archive » TO be successful, a scammer should be creative as EXPEDIA. Fri, 22 Jun 2007 19:13:27 +0000 http://customersrock.wordpress.com/2007/05/04/comparing-experiences/#comment-1401 [...] Customers ROCK [...] [...] Customers ROCK [...]

]]> http://customersrock.net/2007/05/04/comparing-experiences/comment-page-1/#comment-1400 Important information about EXPEDIA » Blog Archive » SHOCKING complaints about EXPEDIA Fri, 22 Jun 2007 18:42:51 +0000 http://customersrock.wordpress.com/2007/05/04/comparing-experiences/#comment-1400 [...] Customers ROCK [...] [...] Customers ROCK [...]

]]> http://customersrock.net/2007/05/04/comparing-experiences/comment-page-1/#comment-1399 Important information about EXPEDIA » Blog Archive » Read the truth about EXPEDIA model of customer service……. Fri, 01 Jun 2007 16:15:04 +0000 http://customersrock.wordpress.com/2007/05/04/comparing-experiences/#comment-1399 [...] Customers ROCK [...] [...] Customers ROCK [...]

]]> http://customersrock.net/2007/05/04/comparing-experiences/comment-page-1/#comment-1398 Important information about EXPEDIA » Blog Archive » Good friends would alert friends about EXPEDIA (Would you?) Wed, 23 May 2007 05:57:57 +0000 http://customersrock.wordpress.com/2007/05/04/comparing-experiences/#comment-1398 [...] Customers ROCK [...] [...] Customers ROCK [...]

]]> http://customersrock.net/2007/05/04/comparing-experiences/comment-page-1/#comment-1397 Important information about EXPEDIA » Blog Archive » This is an experience you don’t want to have when booking online. Wed, 23 May 2007 04:50:19 +0000 http://customersrock.wordpress.com/2007/05/04/comparing-experiences/#comment-1397 [...] Customers ROCK [...] [...] Customers ROCK [...]

]]> http://customersrock.net/2007/05/04/comparing-experiences/comment-page-1/#comment-1396 Becky Carroll Sat, 05 May 2007 00:48:52 +0000 http://customersrock.wordpress.com/2007/05/04/comparing-experiences/#comment-1396 John, thanks for sharing your story. John, thanks for sharing your story.

]]> http://customersrock.net/2007/05/04/comparing-experiences/comment-page-1/#comment-1395 I love EXPEDIA » Blog Archive » It is time people learn the truth about EXPEDIA. Fri, 04 May 2007 17:02:38 +0000 http://customersrock.wordpress.com/2007/05/04/comparing-experiences/#comment-1395 [...] Customers ROCK [...] [...] Customers ROCK [...]

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