Comments on: What Makes Great Customer Service? http://customersrock.net/2007/06/20/what-makes-great-customer-service/ Focusing on customers, their experiences, and how businesses can make sure their customer experiences rock! Fri, 30 Jul 2010 13:43:57 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Jill http://customersrock.net/2007/06/20/what-makes-great-customer-service/comment-page-1/#comment-4714 Jill Wed, 17 Mar 2010 02:50:06 +0000 http://customersrock.wordpress.com/2007/06/20/what-makes-great-customer-service/#comment-4714 One of my favorite customer service quotes is "The way to gain a good reputation, is to endeavor to be what you desire to appear." -SOCRATES One of my favorite customer service quotes is “The way to gain a good reputation, is to endeavor to be what you desire to appear.” -SOCRATES

]]> By: Becky Carroll http://customersrock.net/2007/06/20/what-makes-great-customer-service/comment-page-1/#comment-4194 Becky Carroll Mon, 28 Dec 2009 23:53:32 +0000 http://customersrock.wordpress.com/2007/06/20/what-makes-great-customer-service/#comment-4194 Yes, Jerrymouse123, I agree that great customer service via chat is challenging. It is becoming even more so now that agents have to balance chat, email, phone, and Twitter! Yes, Jerrymouse123, I agree that great customer service via chat is challenging. It is becoming even more so now that agents have to balance chat, email, phone, and Twitter!

]]> By: jerrymouse123 http://customersrock.net/2007/06/20/what-makes-great-customer-service/comment-page-1/#comment-4191 jerrymouse123 Mon, 28 Dec 2009 20:27:07 +0000 http://customersrock.wordpress.com/2007/06/20/what-makes-great-customer-service/#comment-4191 good article! two thumbs up for this! i agree with the seven key success factors because i work as live chat operator for <a href="http://www.live247support.com" rel="nofollow">www.live247support.com</a> and offering great customer service to online customers through chatting is a very challenging one. good article! two thumbs up for this!

i agree with the seven key success factors because i work as live chat operator for http://www.live247support.com and offering great customer service to online customers through chatting is a very challenging one.

]]> By: Lewis Green http://customersrock.net/2007/06/20/what-makes-great-customer-service/comment-page-1/#comment-1577 Lewis Green Thu, 21 Jun 2007 17:18:14 +0000 http://customersrock.wordpress.com/2007/06/20/what-makes-great-customer-service/#comment-1577 Becky, This is interesting. I purchased my service and phone online, and everything was fine. Other than that, I have had no experiences with my wireless server. I guess that's a good thing. Becky,

This is interesting. I purchased my service and phone online, and everything was fine. Other than that, I have had no experiences with my wireless server. I guess that’s a good thing.

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