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	<title>Comments on: Age of Conversation: Launched Today!</title>
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	<link>http://customersrock.net/2007/07/16/age-of-conversation-launched-today/</link>
	<description>Focusing on customers, their experiences, and how businesses can make sure their customer experiences rock!</description>
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		<title>By: A Tale of 80 Interviews and 103 Authors: Assignment Zero and the Age of Conversation &#171; Customers Rock!</title>
		<link>http://customersrock.net/2007/07/16/age-of-conversation-launched-today/comment-page-1/#comment-1652</link>
		<dc:creator>A Tale of 80 Interviews and 103 Authors: Assignment Zero and the Age of Conversation &#171; Customers Rock!</dc:creator>
		<pubDate>Fri, 03 Aug 2007 17:58:12 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/07/16/age-of-conversation-launched-today/#comment-1652</guid>
		<description>[...] to be part of a collaborative project to write an ebook called Age of Conversation.  This book was jointly written by 103 authors each contributing one chapter (a one-page essay) on the aforementioned topic in whatever way they [...]</description>
		<content:encoded><![CDATA[<p>[...] to be part of a collaborative project to write an ebook called Age of Conversation.  This book was jointly written by 103 authors each contributing one chapter (a one-page essay) on the aforementioned topic in whatever way they [...]</p>
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		<title>By: Becky Carroll</title>
		<link>http://customersrock.net/2007/07/16/age-of-conversation-launched-today/comment-page-1/#comment-1654</link>
		<dc:creator>Becky Carroll</dc:creator>
		<pubDate>Tue, 17 Jul 2007 18:02:38 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/07/16/age-of-conversation-launched-today/#comment-1654</guid>
		<description>Meikah, thanks so much.  It was a lot of hard work on the part of many - all I did was write a chapter!  ;-)

Let me know what you think, right here, once you give it a read!</description>
		<content:encoded><![CDATA[<p>Meikah, thanks so much.  It was a lot of hard work on the part of many &#8211; all I did was write a chapter!  <img src='http://customersrock.net/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
<p>Let me know what you think, right here, once you give it a read!</p>
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		<title>By: Becky Carroll</title>
		<link>http://customersrock.net/2007/07/16/age-of-conversation-launched-today/comment-page-1/#comment-1653</link>
		<dc:creator>Becky Carroll</dc:creator>
		<pubDate>Tue, 17 Jul 2007 18:01:55 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/07/16/age-of-conversation-launched-today/#comment-1653</guid>
		<description>Tim, I am glad to see it out as well.  It will be fun to engage in the conversation about the conversation!

I am looking forward to reading your contribution.</description>
		<content:encoded><![CDATA[<p>Tim, I am glad to see it out as well.  It will be fun to engage in the conversation about the conversation!</p>
<p>I am looking forward to reading your contribution.</p>
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		<title>By: Meikah Delid</title>
		<link>http://customersrock.net/2007/07/16/age-of-conversation-launched-today/comment-page-1/#comment-1655</link>
		<dc:creator>Meikah Delid</dc:creator>
		<pubDate>Tue, 17 Jul 2007 07:12:18 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/07/16/age-of-conversation-launched-today/#comment-1655</guid>
		<description>Congratulations, Becky, and the whole team involved in this book! Becky, you seem to be doing one good deed after another. Keep at it! I should check the book out. I know already it&#039;s one good read! :)</description>
		<content:encoded><![CDATA[<p>Congratulations, Becky, and the whole team involved in this book! Becky, you seem to be doing one good deed after another. Keep at it! I should check the book out. I know already it&#8217;s one good read! <img src='http://customersrock.net/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
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		<title>By: Tim Jackson</title>
		<link>http://customersrock.net/2007/07/16/age-of-conversation-launched-today/comment-page-1/#comment-1660</link>
		<dc:creator>Tim Jackson</dc:creator>
		<pubDate>Tue, 17 Jul 2007 05:06:33 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/07/16/age-of-conversation-launched-today/#comment-1660</guid>
		<description>I&#039;m so thrilled this project is finally seeing the light of day! I can&#039;t wait to hear more about what people think... as well as read my copy! It&#039;s very, very exciting.</description>
		<content:encoded><![CDATA[<p>I&#8217;m so thrilled this project is finally seeing the light of day! I can&#8217;t wait to hear more about what people think&#8230; as well as read my copy! It&#8217;s very, very exciting.</p>
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		<title>By: Becky Carroll</title>
		<link>http://customersrock.net/2007/07/16/age-of-conversation-launched-today/comment-page-1/#comment-1658</link>
		<dc:creator>Becky Carroll</dc:creator>
		<pubDate>Tue, 17 Jul 2007 00:29:18 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/07/16/age-of-conversation-launched-today/#comment-1658</guid>
		<description>Thanks, Cord; I am flattered!

The only way we can learn about our customers enough to meet their needs is to engage them in conversation everywhere they &quot;touch&quot; our company.

I look forward to more conversation on the book as it gets out there.  Thanks again; you rock!</description>
		<content:encoded><![CDATA[<p>Thanks, Cord; I am flattered!</p>
<p>The only way we can learn about our customers enough to meet their needs is to engage them in conversation everywhere they &#8220;touch&#8221; our company.</p>
<p>I look forward to more conversation on the book as it gets out there.  Thanks again; you rock!</p>
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		<title>By: Cord Silverstein</title>
		<link>http://customersrock.net/2007/07/16/age-of-conversation-launched-today/comment-page-1/#comment-1657</link>
		<dc:creator>Cord Silverstein</dc:creator>
		<pubDate>Tue, 17 Jul 2007 00:05:38 +0000</pubDate>
		<guid isPermaLink="false">http://customersrock.wordpress.com/2007/07/16/age-of-conversation-launched-today/#comment-1657</guid>
		<description>Becky,

I wanted to drop you a line to compliment your article in the Age of Conversation book.  I thought it was very well written and I could not agree more with your thoughts and ideas.  The age of conversation and customer experience must go hand in hand.  Just wanted to pass along my compliments.</description>
		<content:encoded><![CDATA[<p>Becky,</p>
<p>I wanted to drop you a line to compliment your article in the Age of Conversation book.  I thought it was very well written and I could not agree more with your thoughts and ideas.  The age of conversation and customer experience must go hand in hand.  Just wanted to pass along my compliments.</p>
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		<title>By: Becky Carroll</title>
		<link>http://customersrock.net/2007/07/16/age-of-conversation-launched-today/comment-page-1/#comment-1656</link>
		<dc:creator>Becky Carroll</dc:creator>
		<pubDate>Mon, 16 Jul 2007 22:28:33 +0000</pubDate>
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		<description>I just bought the hardcover edition, as I think it will be a nice discussion item!  ;-)</description>
		<content:encoded><![CDATA[<p>I just bought the hardcover edition, as I think it will be a nice discussion item!  <img src='http://customersrock.net/wp-includes/images/smilies/icon_wink.gif' alt=';-)' class='wp-smiley' /> </p>
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		<title>By: Lewis Green</title>
		<link>http://customersrock.net/2007/07/16/age-of-conversation-launched-today/comment-page-1/#comment-1659</link>
		<dc:creator>Lewis Green</dc:creator>
		<pubDate>Mon, 16 Jul 2007 18:55:13 +0000</pubDate>
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		<description>Becky,

I bought two paperbacks: One for me and one as part of a gift package for my professional association, IMCNE.</description>
		<content:encoded><![CDATA[<p>Becky,</p>
<p>I bought two paperbacks: One for me and one as part of a gift package for my professional association, IMCNE.</p>
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