Web Marketing and Customer Expectations: A Podcast
Posted by Becky Carroll on July 27th, 2007
If you would like to hear more about creating a rockin’ online web experience for your customers, stop by the eMarketingTalkShow today! I will be the guest on a live podcast today, July 27, from 4 – 5 PM Pacific time.
The podcast will be in four 15-minute segments as follows:
- Understanding the Customer Experience
- Developing a Rockin’ Web Experience for Your Customers
- Customer Service Expectations on the Web
- Customers do Rock! (examples)
You can listen live or download the archived podcast later (right click on the button on the right of the page; even though it says “coming soon”, the files are there!). You can also call in during the live show with questions at 866-613-1612.
If you want to learn more about customer experience on the web, or if you just want to connect a live voice with a face/blog, then come and check it out! There are a lot of other topics at eMarketingTalkShow as well, including podcasts from experts on SEO, usability, and various aspects of internet marketing. A great resource!
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July 29th, 2007 at 10:41 pm
Excellent show Becky !
Loved listening to the podcast. Yup,very right today most of the organizations are running after new customers
and forgetting their relationships with existing customers.
July 31st, 2007 at 9:15 am
Thanks! I hope it will serve as a good overview of why focusing on the customer experience is important.