Comments on: Empathy Matters http://customersrock.net/2007/08/17/empathy-matters/ Focusing on customers, their experiences, and how businesses can make sure their customer experiences rock! Tue, 16 Mar 2010 12:23:10 -0500 http://wordpress.org/?v=2.8.4 hourly 1 By: Mark Gregory http://customersrock.net/2007/08/17/empathy-matters/comment-page-1/#comment-1802 Mark Gregory Sat, 08 Sep 2007 20:39:47 +0000 http://customersrock.wordpress.com/2007/08/17/empathy-matters/#comment-1802 Becky a great tale that simply shows how alert you need to be to the opportunities for demonstrate empathy. If don't keep alert and tune in, the chances will pass you by. Thanks for sharing it. Becky a great tale that simply shows how alert you need to be to the opportunities for demonstrate empathy. If don’t keep alert and tune in, the chances will pass you by. Thanks for sharing it.

]]> By: Becky Carroll http://customersrock.net/2007/08/17/empathy-matters/comment-page-1/#comment-1800 Becky Carroll Tue, 21 Aug 2007 16:03:57 +0000 http://customersrock.wordpress.com/2007/08/17/empathy-matters/#comment-1800 Ryan, employees who use such empathy should be applauded whenever possible. Companies that can begin to erase these lines will become more quickly trusted. Thanks for your comment! Ryan, employees who use such empathy should be applauded whenever possible. Companies that can begin to erase these lines will become more quickly trusted.

Thanks for your comment!

]]> By: Becky Carroll http://customersrock.net/2007/08/17/empathy-matters/comment-page-1/#comment-1799 Becky Carroll Tue, 21 Aug 2007 16:01:45 +0000 http://customersrock.wordpress.com/2007/08/17/empathy-matters/#comment-1799 Rosa, glad to share some smiles with you! It really is the people that matter most. Rosa, glad to share some smiles with you! It really is the people that matter most.

]]> By: Ryan Karpeles http://customersrock.net/2007/08/17/empathy-matters/comment-page-1/#comment-1801 Ryan Karpeles Tue, 21 Aug 2007 00:37:40 +0000 http://customersrock.wordpress.com/2007/08/17/empathy-matters/#comment-1801 Brilliant :) Talk about completely blurring (erasing, really) the line between company and customer. Thanks for sharing, Becky. Big lesson in there for us all. Brilliant :) Talk about completely blurring (erasing, really) the line between company and customer. Thanks for sharing, Becky. Big lesson in there for us all.

]]> By: Rosa Say | Managing with Aloha http://customersrock.net/2007/08/17/empathy-matters/comment-page-1/#comment-1803 Rosa Say | Managing with Aloha Sat, 18 Aug 2007 06:09:24 +0000 http://customersrock.wordpress.com/2007/08/17/empathy-matters/#comment-1803 What a great story Becky, I'm smiling too just reading about it. Mahalo for sharing it with us! What a great story Becky, I’m smiling too just reading about it. Mahalo for sharing it with us!

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