Comments on: How Not to do Customer Service http://customersrock.net/2007/09/27/how-not-to-do-customer-service/ FOCUSING ON CUSTOMERS, THEIR EXPERIENCES, AND HOW BUSINESSES CAN MAKE SURE THEIR CUSTOMER EXPERIENCES ROCK! Thu, 17 May 2012 17:52:55 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Becky Carroll http://customersrock.net/2007/09/27/how-not-to-do-customer-service/comment-page-1/#comment-1877 Becky Carroll Wed, 03 Oct 2007 16:57:23 +0000 http://customersrock.wordpress.com/2007/09/27/how-not-to-do-customer-service/#comment-1877 Thanks, Maria. Let me know if you find other good ones! Thanks, Maria. Let me know if you find other good ones!

]]> By: Maria Palma http://customersrock.net/2007/09/27/how-not-to-do-customer-service/comment-page-1/#comment-1878 Maria Palma Wed, 03 Oct 2007 04:32:20 +0000 http://customersrock.wordpress.com/2007/09/27/how-not-to-do-customer-service/#comment-1878 I love checking out funny customer service videos over at YouTube. Yes, Becky, keep the videos coming. Every now and then we need a laugh! I love checking out funny customer service videos over at YouTube. Yes, Becky, keep the videos coming. Every now and then we need a laugh!

]]> By: Becky Carroll http://customersrock.net/2007/09/27/how-not-to-do-customer-service/comment-page-1/#comment-1873 Becky Carroll Fri, 28 Sep 2007 23:42:44 +0000 http://customersrock.wordpress.com/2007/09/27/how-not-to-do-customer-service/#comment-1873 Glad to have you chime in on this, Scott! It does make a point, doesn't it? Thanks for the feedback. :-) Glad to have you chime in on this, Scott! It does make a point, doesn’t it? Thanks for the feedback. :-)

]]> By: Scott http://customersrock.net/2007/09/27/how-not-to-do-customer-service/comment-page-1/#comment-1874 Scott Fri, 28 Sep 2007 18:49:15 +0000 http://customersrock.wordpress.com/2007/09/27/how-not-to-do-customer-service/#comment-1874 I love this stuff. What a great way to make a point in reverse. Definitely keep these coming! I love this stuff. What a great way to make a point in reverse. Definitely keep these coming!

]]> By: Becky Carroll http://customersrock.net/2007/09/27/how-not-to-do-customer-service/comment-page-1/#comment-1875 Becky Carroll Thu, 27 Sep 2007 20:39:15 +0000 http://customersrock.wordpress.com/2007/09/27/how-not-to-do-customer-service/#comment-1875 I noticed that. Do you think the reaction would have been different if it wasn't someone from a fraternity? ;-) I noticed that. Do you think the reaction would have been different if it wasn’t someone from a fraternity? ;-)

]]> By: Dan Schawbel http://customersrock.net/2007/09/27/how-not-to-do-customer-service/comment-page-1/#comment-1876 Dan Schawbel Thu, 27 Sep 2007 20:27:20 +0000 http://customersrock.wordpress.com/2007/09/27/how-not-to-do-customer-service/#comment-1876 Notice how the guy who approaches him is in a fraternity...so I'm not surprised. Notice how the guy who approaches him is in a fraternity…so I’m not surprised.

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