Comments on: Staying Top of Mind with Customers http://customersrock.net/2007/11/26/staying-top-of-mind-with-customers/ FOCUSING ON CUSTOMERS, THEIR EXPERIENCES, AND HOW BUSINESSES CAN MAKE SURE THEIR CUSTOMER EXPERIENCES ROCK! Fri, 10 Feb 2012 00:13:03 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: » How to Build a Strong Relationship with Your Customers - A Guide to Customer Relationships for Freelancers & Self Employed - Blog for Freelancers and the Self-Employed http://customersrock.net/2007/11/26/staying-top-of-mind-with-customers/comment-page-1/#comment-1988 » How to Build a Strong Relationship with Your Customers - A Guide to Customer Relationships for Freelancers & Self Employed - Blog for Freelancers and the Self-Employed Tue, 01 Apr 2008 04:44:07 +0000 http://customersrock.wordpress.com/2007/11/26/staying-top-of-mind-with-customers/#comment-1988 [...] and build strong relationships with them. “How?” you ask. By using the following 7 vital steps. Staying on the Top of Your Customer’s Mind - Chris Brown over at Branding and Marketing is challenging us to come up with some tips for [...] [...] and build strong relationships with them. “How?” you ask. By using the following 7 vital steps. Staying on the Top of Your Customer’s Mind – Chris Brown over at Branding and Marketing is challenging us to come up with some tips for [...]

]]> By: Becky Carroll http://customersrock.net/2007/11/26/staying-top-of-mind-with-customers/comment-page-1/#comment-1987 Becky Carroll Fri, 30 Nov 2007 20:10:41 +0000 http://customersrock.wordpress.com/2007/11/26/staying-top-of-mind-with-customers/#comment-1987 Ryan, great to see you! :-) Your comments about opt-in are critical to building strong customer relationships. One can ruin a budding relationship with one poor email message that isn't at all relevant. A company should know its customers well enough to understand how they want information (newsletter, snail mail) and how often, as well as what they are interested in (if anything). Opt-in is an important part of that conversation! Brandon, you are right, content is very important. Relevant content is the most important! It can't be about me; it has to be about something that will help you. Customers Rock! companies know which information to send to their customers, and which information not to send. Thanks as always for the great insight, Brandon! Silvia, you are the first photographer from stockxpert.com to come to my blog - welcome! I use stockxpert.com almost exclusively for my blog graphics. I like your blog, too; I am new to Photoshop, and it looks like you have some great tips there. Thanks for the wonderful photo, too! :-) Ryan, great to see you! :-) Your comments about opt-in are critical to building strong customer relationships. One can ruin a budding relationship with one poor email message that isn’t at all relevant. A company should know its customers well enough to understand how they want information (newsletter, snail mail) and how often, as well as what they are interested in (if anything). Opt-in is an important part of that conversation!

Brandon, you are right, content is very important. Relevant content is the most important! It can’t be about me; it has to be about something that will help you. Customers Rock! companies know which information to send to their customers, and which information not to send. Thanks as always for the great insight, Brandon!

Silvia, you are the first photographer from stockxpert.com to come to my blog – welcome! I use stockxpert.com almost exclusively for my blog graphics. I like your blog, too; I am new to Photoshop, and it looks like you have some great tips there. Thanks for the wonderful photo, too! :-)

]]> By: bsilvia http://customersrock.net/2007/11/26/staying-top-of-mind-with-customers/comment-page-1/#comment-1985 bsilvia Wed, 28 Nov 2007 21:44:40 +0000 http://customersrock.wordpress.com/2007/11/26/staying-top-of-mind-with-customers/#comment-1985 LOL! That's my image! Best, Silvia LOL! That’s my image!

Best,
Silvia

]]> By: Brandon http://customersrock.net/2007/11/26/staying-top-of-mind-with-customers/comment-page-1/#comment-1986 Brandon Tue, 27 Nov 2007 04:17:06 +0000 http://customersrock.wordpress.com/2007/11/26/staying-top-of-mind-with-customers/#comment-1986 I am a big favorite of newsletters, hoever, they <b> must </b> be content rich. From local realtor newsletters that show up in our mail to e-zines that flood my inbox, they must have something of value for me. My word of advice (as a consumer) is to strengthen the value by adding content. More than anything, the newsletters brand you and your company. Content, content, content. I am a big favorite of newsletters, hoever, they must be content rich. From local realtor newsletters that show up in our mail to e-zines that flood my inbox, they must have something of value for me.

My word of advice (as a consumer) is to strengthen the value by adding content. More than anything, the newsletters brand you and your company. Content, content, content.

]]> By: Ryan Karpeles http://customersrock.net/2007/11/26/staying-top-of-mind-with-customers/comment-page-1/#comment-1989 Ryan Karpeles Mon, 26 Nov 2007 20:30:35 +0000 http://customersrock.wordpress.com/2007/11/26/staying-top-of-mind-with-customers/#comment-1989 Newsletters and industry info are great tools for this. Just make sure to always, always, always get permission. Opt-ins are a must for this type of content distribution. You don't want people getting upset and cleaning you out of their inbox thinking you're just another spammer ;) Newsletters and industry info are great tools for this. Just make sure to always, always, always get permission. Opt-ins are a must for this type of content distribution. You don’t want people getting upset and cleaning you out of their inbox thinking you’re just another spammer ;)

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