Comments on: How We Communicate Matters – It Really Does!

By: Elaine Fogel

Elaine Fogel — Sat, 22 Mar 2008 02:42:41 +0000

Hi, Becky. Thanks for referring to my presentation at the Cause Conference and my post on MarketingProfs:Daily Fix. I enjoyed meeting you and the wonderful group of San Diego nonprofit marketers!

By: Becky Carroll

Becky Carroll — Fri, 21 Mar 2008 17:06:27 +0000

Hey Toby, thanks for sharing your story. It really illustrates the importance of building strong relationships with clients and customers! Good personal relationships create trust and credibility, and those two items can help weather client storms.

Have fun at Blogger Social in a few weeks, and give all a warm “hello” from me!

By: Toby

Toby — Fri, 21 Mar 2008 03:47:21 +0000

Congrats! on your successful conference. Wish I could have been there to hear Elaine.

Sometimes no matter how many eyes have viewed and reviewed a report or email something slips through the cracks. My most embarrassing moment was a wrong client name on a significant marketing strategy project. The client politely sat through the entire presentation and at the very end pointed out our error. Total red face. Lucky for us that our credibility had been established over several months.

By: Becky Carroll

Becky Carroll — Fri, 21 Mar 2008 01:02:39 +0000

Aaron, thanks for chiming in (Aaron was another great speaker at the conference), and glad to see you on Customers Rock!

If we can strive to make all of our marketing communications 2-way, we can then create a conversation which may actually engage customers. A great goal, indeed!

By: Aaron

Aaron — Thu, 20 Mar 2008 18:29:07 +0000

Agreed. it’s all about the 2 way communication in online marketing these days.