http://customersrock.net/2008/04/02/freshbooks-rocks-getting-personal-with-customers/ Focusing on customers, their experiences, and how businesses can make sure their customer experiences rock! Sat, 13 Mar 2010 05:43:09 -0600 http://wordpress.org/?v=2.8.4 hourly 1 http://customersrock.net/2008/04/02/freshbooks-rocks-getting-personal-with-customers/comment-page-1/#comment-3423 Leighton Whiting Wed, 27 May 2009 04:08:44 +0000 http://customersrock.wordpress.com/?p=462#comment-3423 FreshBooks is really awesome, it has literally saved me hundreds of hours while giving me a professional look at the same time. I really love how they care about their customers. I wrote a review of it on my blog. FreshBooks is really awesome, it has literally saved me hundreds of hours while giving me a professional look at the same time. I really love how they care about their customers. I wrote a review of it on my blog.

]]> http://customersrock.net/2008/04/02/freshbooks-rocks-getting-personal-with-customers/comment-page-1/#comment-2567 Monday Musings: Video, News, and a Question &raquo Customers Rock! Mon, 15 Sep 2008 21:18:58 +0000 http://customersrock.wordpress.com/?p=462#comment-2567 [...] while back, I wrote about how FreshBooks was engaging customers by taking a roadtrip to a conference in an RV. Along the way, they stopped and had breakfast, lunch, and dinner with their customers.  Very [...] [...] while back, I wrote about how FreshBooks was engaging customers by taking a roadtrip to a conference in an RV. Along the way, they stopped and had breakfast, lunch, and dinner with their customers.  Very [...]

]]> http://customersrock.net/2008/04/02/freshbooks-rocks-getting-personal-with-customers/comment-page-1/#comment-2259 Becky Carroll Mon, 21 Jul 2008 22:06:14 +0000 http://customersrock.wordpress.com/?p=462#comment-2259 Hey Collarfree, thanks for coming over to leave your comment. Yes, the FreshBooks guys are awesome, and they have a very strong customer focus. Can't wait to see what you are going to do at Collarfree! Hey Collarfree, thanks for coming over to leave your comment. Yes, the FreshBooks guys are awesome, and they have a very strong customer focus. Can’t wait to see what you are going to do at Collarfree!

]]> http://customersrock.net/2008/04/02/freshbooks-rocks-getting-personal-with-customers/comment-page-1/#comment-2260 Social Bar Camp, Mashmeet LA, and S3 debacle « Collar Free Mon, 21 Jul 2008 21:16:26 +0000 http://customersrock.wordpress.com/?p=462#comment-2260 [...] interaction and positive feedback. I would go into more detail but Becky Caroll’s blog Customers Rock  gives excellent coverage to FreshBooks’ [...] [...] interaction and positive feedback. I would go into more detail but Becky Caroll’s blog Customers Rock  gives excellent coverage to FreshBooks’ [...]

]]> http://customersrock.net/2008/04/02/freshbooks-rocks-getting-personal-with-customers/comment-page-1/#comment-2258 collarfreedotcom Mon, 21 Jul 2008 19:29:40 +0000 http://customersrock.wordpress.com/?p=462#comment-2258 We met the Fresh Book guys on Friday and they live the Customers Rock culture. Especially impressive was their use of Twitter and their attention to detail in responding to customers. We are going to start integrating alot of their strategies into Collarfree.com We met the Fresh Book guys on Friday and they live the Customers Rock culture. Especially impressive was their use of Twitter and their attention to detail in responding to customers. We are going to start integrating alot of their strategies into Collarfree.com

]]> http://customersrock.net/2008/04/02/freshbooks-rocks-getting-personal-with-customers/comment-page-1/#comment-2257 Things Worth Talking About: social networking & web 2.0 » Blog Archive » Twiistup, Social Media Camp & LA SummerMash Wrap-Up Mon, 21 Jul 2008 08:35:20 +0000 http://customersrock.wordpress.com/?p=462#comment-2257 [...] website they use to invoice their clients? Here’s your answer: Give a shit, be passionate and make love to your customers (their words, not mine). Every time. We got the chance to hear them share about the way they work, [...] [...] website they use to invoice their clients? Here’s your answer: Give a shit, be passionate and make love to your customers (their words, not mine). Every time. We got the chance to hear them share about the way they work, [...]

]]> http://customersrock.net/2008/04/02/freshbooks-rocks-getting-personal-with-customers/comment-page-1/#comment-2261 FreshBooks – Bill me already | DavidCrow.ca Mon, 16 Jun 2008 20:25:55 +0000 http://customersrock.wordpress.com/?p=462#comment-2261 [...] support, while gathering feedback makes customers love FreshBooks. Check out the feedback on the RoadBurn tour. Understanding the needs, wants, desires and day-to-day lives of your customers lets you build [...] [...] support, while gathering feedback makes customers love FreshBooks. Check out the feedback on the RoadBurn tour. Understanding the needs, wants, desires and day-to-day lives of your customers lets you build [...]

]]> http://customersrock.net/2008/04/02/freshbooks-rocks-getting-personal-with-customers/comment-page-1/#comment-2251 Becky Carroll Tue, 29 Apr 2008 14:54:53 +0000 http://customersrock.wordpress.com/?p=462#comment-2251 Thanks, Daksh! Good to see you. Thanks, Daksh! Good to see you.

]]> http://customersrock.net/2008/04/02/freshbooks-rocks-getting-personal-with-customers/comment-page-1/#comment-2252 daksh Sat, 26 Apr 2008 05:35:18 +0000 http://customersrock.wordpress.com/?p=462#comment-2252 Great one Becky ! Just mentioned that in my latest post :) Great one Becky ! Just mentioned that in my latest post

]]> http://customersrock.net/2008/04/02/freshbooks-rocks-getting-personal-with-customers/comment-page-1/#comment-2256 Becky Carroll Fri, 25 Apr 2008 15:09:59 +0000 http://customersrock.wordpress.com/?p=462#comment-2256 Toby, thanks for adding in your experience with them. I didn't know they were going to Blogger Social. Cool! Toby, thanks for adding in your experience with them. I didn’t know they were going to Blogger Social. Cool!

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