Comments on: Groundswell Book Review – Fabulous!

By: And now for something completely different… Book review! « A Cut Above…Something

Fri, 25 Mar 2011 14:46:48 +0000

[...] and case studies make it a must-read for those in the business, according to…well, those in the [...]

By: groundswell – it resonates with me « Genverbosity – a generous dose of words

Sat, 01 May 2010 14:16:55 +0000

[...] Customers Rock! – Focusing on customers, their experiences, and how businesses can make sure their customer experiences rock! [...]

By: books

books — Mon, 08 Feb 2010 14:57:20 +0000

awesome interview, becky!

By: Friday Links « Customers Rock!

Friday Links « Customers Rock! — Fri, 23 May 2008 17:01:13 +0000

[...] who respond to their post. There are still a few left, and I highly recommend the book. Here is my book review on Groundswell. Go read it and and do your own book review on your [...]

By: Becky Carroll

Becky Carroll — Mon, 21 Apr 2008 23:38:15 +0000

‘Chelle, good to see you out here! Yes, track the book down, and let me know what you think after you read it.

Keep me posted on how your social media-heavy release goes. Understanding what works for customers is critical to making that part of it happen – and I am sure you are on top of that, as you are a social media diva!

By: cparmele

cparmele — Mon, 21 Apr 2008 15:49:54 +0000

I’ve seen a couple mentions of this book now, I’ll have to go out and track one down. I’m all about setting reachable goals and manageable priorities.

As my company goes through its first social media heavy product launch/release for our new SaaS- Email Center Pro, we’re learning the best and worst ways of using the tools out there and what works for our company… and more importantly … our customer!

By: Becky Carroll

Becky Carroll — Sat, 19 Apr 2008 00:49:31 +0000

Ron, I agree that this book is one of the best I have seen on this topic. I highly recommend it to not just those in online marketing but to those who have customers in the groundswell – which is most of us! Thanks for adding in your review-in-progress.

Josh, you are very welcome! Thanks for coming over to the blog – and spelling error corrected. Sorry about that!

By: Josh Bernoff

Josh Bernoff — Fri, 18 Apr 2008 14:45:39 +0000

Thanks for the great review (and I love what Ron said!) One nit . . . could you correct the spelling of my name? Thanks.

/josh bernoff

By: Ron Weber

Ron Weber — Fri, 18 Apr 2008 14:15:44 +0000

This book is a life-changer. I’ve been in the Interactive space for 8 years but lately have been feeling that the technology is moving faster than I am. Groundswell is helping me to think differently about this ever-changing landscape. I am only through Chapter 3 (at I type) but would absolutely suggest this book to anyone in Online Marketing!

By: Becky Carroll

Becky Carroll — Fri, 18 Apr 2008 13:47:28 +0000

Charlene, you are welcome. Thanks for coming out to Customers Rock!