First things first: I have been a busy lately with my new job. I just accepted and started in my role as Director of Social Media at Brickfish. Brickfish is a social media advertising network, and they focus on helping brands reach their customers via the social web and viral marketing. This is a great position for me as it marries my two key areas of interest: social media and customer loyalty (you couldn’t have guessed that, could you?). I will definitely report back more on this company and role as I get my feet firmly planted there! I will still be writing my Customers Rock! blog and will also continue my gig at UCSD Extension teaching the Marketing via New Media class. Consulting projects are being put on the back burner at the moment, but do let me know if I can help you via my great network!
In other news…
- I just returned from the MarketingProfs Digital Marketing Mixer, and I had a great time speaking, learning a lot, and connecting with bloggers I had met online but not yet in person. Write-ups, video, and photos to come soon!
- Bathroom Blogfest ’08 is happening now! I participated in this last year with my blog posts on the customer experience and the restroom, highlighting bathrooms at Disney theme parks. I will post my bathroom customer experiences later this week, towards the end of the blogfest, but I wanted to highlight the other bloggers who are taking part in this annual event. Here they are:
Susan Abbott at Customer Experience Crossroads
Katia Adams at Transcultural Marketing
Shannon Bilby at Floor Talk!
Laurence Borel at Blog Till You Drop
Jo Brown and the blogging team at Kohler Talk
Lisbeth Calandrino at Lisbeth Calandrino
Sara Cantor at The Curious Shopper
Becky Carroll at Customers Rock!
Katie Clark at Practical Katie
Iris Shreve Garrott at Circulating
Ann Handley at Annarchy
Marianna Hayes at Results Revolution
Elizabeth Hise and C.B. Whittemore at The Carpetology Blog
Maria Palma at Customers Are Always
Sandra Renshaw at Purple Wren
Kate Rutter at Adaptive Path
Claudia Schiepers at Life and its little pleasures
Carolyn Townes at Becoming a Woman of Purpose
Stephanie Weaver at Experienceology
C.B. Whittemore at Flooring The Consumer
- Last year, I participated in a great project to write a book with over 100 other bloggers, the Age of Conversation. This year, we are doing it again with the Age of Conversation 2: Why Don’t They Get It? It launches shortly (tomorrow); stay tuned for details!
(Photo credit: Tinka)