Customers Rock!

Focusing on customers, their experiences, and how businesses can make sure their customer experiences rock!

Thank You! Celebrating my blog’s 2 year anniversary

Posted by Becky Carroll on December 7th, 2008

In the spirit of Customers Rock!, I want to take a moment and say THANK YOU to all of you who have contributed in some way over the past 2 years. I am very excited to be celebrating this milestone with all of you!  This past year has been an exciting one for me and for the blog.  Let’s take a quick look at what has been going on before we start the party!

Customers Rock! Blog Year in Review

- To date, I have written 270 blog posts (including this one) with 1565 comments – woo hoo!

- I moved my blog to my own domain, CustomersRock.net (with the help of Joel – thanks!)

- I did quite a bit of speaking, both locally as well as at great events such at BlogWorld and Marketing Profs Digital Mixer. I got a chance to meet (and video) quite a few wonderful bloggers as well, so thank you to all!

- Jay Ehret and I started the Re-Experiencing Starbucks project to chronicle the change agenda from Howard Schultz to see how it impacted the customer experience. (Note – while those postings have slowed down, at least on my end, expect to see a nice year-end wrap on this soon.)

- I once again participated in the infamous Bathroom Blogfest to discuss how the customer experience extends even into forgotten places!

- I had four marvelous guest bloggers this year: Brian Solis, Esteban Kolsky, Colin Shaw, and Eric Brown. Thank you all for the time you gave my readers.

- I started teaching the UC San Diego class Marketing via New Media; this has been really fun! I also started a blog to chronicle my journey there Teaching Social Media. The blogs of the students are there, too. :)

- I joined Brickfish as their Director of Social Media. Brickfish helps major brands connect with their customers via the social web and turbo-charges word of mouth from brand evangelists. Plus, you can watch it all live on their Viral Map (this is an example from a current campaign with Microsoft “I’m a PC”). Very cool!

The Biggest News

The biggest news of all is YOU, my Customers Rock! readers.  I have enjoyed talking with you over the past two years, and I am looking forward to many more conversations in the years to come!  I really want to thank each and every one of you, but I only really know who you are when you leave me a comment.

So – I created a list of my commenters, in chronological order, from the first day of my blog up until now. I have linked to your blog/website if you left me one. It was great fun to look back at all of those who have turned Customers Rock! into a two-way conversation and to see how many I am still active with two years later!

This list of commenters also makes for a great read for the upcoming holidays of some very worthy blogs (those in my feed reader are marked with an asterisk *)!  This is my gift to all of you this year.

Thank you again for your continued support. You all rock!

(Photo credit: antony84)

Commenters on Customers Rock! (and also a great blog reading list!!)

* Mack Collier (Thank you for being my first commenter, Mack!)

* Gavin Heaton (Thank you for being my first international commenter, Gavin!)

* Kevin Hillstrom

* C.B. Whittemore

Anne Simons

Marc Rapp

* Doug Karr

* Roberta Rosenberg

Sue Crocker

* Maria Palma

Tammy Vitale

* Lewis Green

* Meikah Delid

Steve Miller

Luis de Paiva

Rich G.

* KG

* Tim Jackson

KSAdams

* Jordan Behan

* Laurence-Helene

Bob Glaza

* Tom Vander Well

* Glenn Ross

* Ron Shevlin

* Douglas Hanna

* Maki

* Dale Wolf

* Mike Wagner

* Phil Gerbyshak

* Chris Brown

Robyn McMaster

* Drew McLellan

Troy Worman

Ugyen

Louiss Lim

Maryam in Marrakesh

Adnan

Chris Cree

Kermitfan

Marc Gregory

* Valeria Maltoni

* Steve Woodruff

* Sandy Renshaw

Jeff Brooks

* Lolly

* Roger von Oech

Paul McEnany

* Amy Jussel

Robbie Wright

Ryan Karpeles

* Doug Meacham

Ron E

* Robert Hruzek

* Joe Rawlinson

Threethan

* Jim Kukral

* Toby Bloomberg

Stacy Madison

* CK

Janet Green

Andrew

Bob

Natalie Ferguson

* Geoff Livingston

* Roger Anderson

Chris Clarke

* Christy Brewer

Delaney Kirk

James Taylor

Adam Kayce

David Koopmans

Laura

* Ann Handley

Jake McKee

Rachelle Lacroix

* Patrick Schaber

* Kevin Dugan

Martin Jelsema

* Paul Schwartz

Bill Bluel

Sylvia Martinez

Chad

* Katie Konrath

Nancy Heifferon

* Stephanie Weaver

Enrique Burgos

* David Armano

* Daksh

Anders Rask

Jeffrey Jackson

Uwe Hook

Jill Konrath

Daniel Sitter

Cord Silverstein

* Suzanne Obermire

Carolyn Manning

* Jay Ehret

* Mark Hurst

Mark E

* Terry Starbucker

* Rosa Say

NAJ

Crafty Bernie

Matt Havercamp

Dan Neely

Teri Isner

Ben Thompson

Jack Jia

* Anita Bruzzese

Maureen Valdes Marsh

Hajar

Anne Libby

* Connie Reece

The Knitting Bee

* Peter Kim

Andrew

Jonathan Treiber

Hank Brigman

Pat Fisher

Scott

* Dan Schwabel

Karin H.

Frank Phelan

* Doug Fleener

Darcy Moen

Brent Applegate

Sabine

Hari Vasilev

L.P.

Dan NessDarren Patrick

Joe Provenzano

German Parra

Jon Burg

* David Morse

Scott

* Bradon Caudle

Bill Gammell

Jeff Vincent

Richard Binhammer

Amber

Lissa Bergen-Boles

Brandon M

Wes

Mark

typestries

bsilvia

Jeronimo

Jeffrey Long

* Andy Nulman

* Kami Huyse

Rachel

David Reich

* Anna Farmery

Jeanne Dininni

Albert F A Matthews

Marc Karasu

Brit

* Olivier Blanchard

* Esteban Kolsky

Jen

* Chelle Parmele

Rebecca Caroe

Chris Wilson

Peter Fankhaenel

* Matt Dickman

* David Brazeal

Ahndunk

Boring Market

Justin

Marc

Gordon Whitehead

Julie

Erin Cavallo

Aaron Kahlow

Elaine Fogel

Dawn Hobbs

Micha

* Mike McDerment

* Tsufit

Kelvin Leung

* Todd Andrlik

Jack Shipley

Scott Howard

* Nancy Arter

Campbell Moore

Bhuwan

Jack

* Charlene Li

Ron Weber

* Josh Bernoff

Eric BrownJohn Gillett

Vicki Flaugher

Graham Hill

* BJ Cook

Ravi Kiran

Beth

Lee Jordan

* Sybil Stershic

Bonnie Larner

Leo Bottary

Curt

* Stephanie Gulley

Chuck

James Shields

Alison Terrell

GL Hoffman

Joseph Young

Paul

Kamal Kumar

Chris

Jimmy Hendricks

John Maver

* Pam Brown

Kathleen

John

Christine Morrison

Priyanka

Stephen Hampshire

Bernhard

Nathan Poling

ascanlar

Liz Walker

Kenny Lauer

Kristina Evey

Jody Reale

Paul Blunden

Elizabeth

* Colin Shaw

Chuck Van Court

Jeff Whitton

Matt Wilson

Mark Krupinski

David Tinney

naranjadude

Mark David

* Nicoletta Staccioli (one of my students!)

* Marji Chimes

Ryan Graves

Sarah Hughes

* Susan Abbott

Faris

Graham Brown

Sandeep Arora

Chad Horenfeldt

Shahar Boyayan

Maria Elena Duron

Allan Young

Robert

Popularity: 93% [?]

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  • 58 Responses to “Thank You! Celebrating my blog’s 2 year anniversary”

    1. Terry Starbucker Says:

      Happy Blogiversary!! (and thanks for the gift of linkage).

      All my best wishes for many more years of joyful blogging.

      Happy Holidays!

      Terry

    2. Valeria Maltoni Says:

      Keep rocking, Becky! Happy blogiversary and happy holidays. There is a small chance I will be able to travel to San Diego next year. I’d be honored to meet you face to face. I will let you know ahead of time if that is the case. You’ve given us lots to think about and learn in the last two years and am looking forward to what comes next.

    3. Nimish dalal Says:

      Congratulations to Customer Rocks! who completed 2 years of successful blogging.

    4. Shahar Says:

      Congratulations! ;)

    5. Jay Ehret Says:

      Wow! You’ve had quite a year, Becky. Congratulations on your second anniversary and your new position at BrickFish. It’s worth saying again, You Rock!

    6. Elaine Fogel Says:

      Happy number two, Becky. You absolutely rock!

    7. BJ Cook Says:

      Since cotton is the 2 year anniversary gift theme traditionally, maybe you need some Customers Rock tee shirts like limited edition. Glad I could provide value to your blog and look forward to another great year of getting to work together!

      cheers
      BJ

    8. Meikah Delid Says:

      Happy blog-anniversary, Becky!

      I’ve learned a lot about customer service, building friendships in my journey with you. I hope for more success and more inspiration from you. Keep at it! :)

    9. Paul McEnany Says:

      Congrats!

    10. Jim Stroup Says:

      Congratulations – looking forward to many years more!

    11. Daksh Says:

      Congratulations from the bottom of my heart Becky !

      Your blog is and will continue to be a start-point for guys who’re trying to understand the basic facets of ‘Customer-Service’. Here’s hoping that the 3rd year brings more success to you and your blog :)

      Looking forward to more insightful conversations on Customers Rock.

    12. Paul Blunden Says:

      Congratulations and merry Christmas. Keep blogging!
      Paul

    13. C.B. Whittemore Says:

      Becky, you are amazing! Congratulations on reaching #2 milestone and celebrating it with us in such Customers-Rock-Style! I’m so happy I got to meet you in person at the Digital Mixer and hope I get to see you again soon. Happy Blog Bday and Thank you for sharing so much of yourself.

    14. Lewis Green Says:

      Congratulations Becky. You are one of the best.

    15. Drew McLellan Says:

      Becky,

      Happy blogiversary!!

      Hard to believe it’s only been two years. Your voice is so crystal clear and valued — thanks for sharing your expertise!

      Here’s to many more!

      Drew

    16. Matt Dickman Says:

      Hey Becky, congratulations on this milestone!

    17. Saul Colt Says:

      Congrats Becky!

      Keep up the amazing work

      Saul Colt

    18. 'Chelle Parmele Says:

      Hurray, it’s a party!

      Congratulations, Becky!!

    19. Becky Carroll Says:

      Wow, I am overwhelmed with all of these wishes! Plus, what fun to have so many friends come to my “party”. :)

      Terry, thank you, and my pleasure for the gift of linkage. You all deserve it.

      Valeria, thank you, and I would love to meet you in person if you come out this way. What would be the occasion? Please let me know; it would be an honor.

      Nimish, thank you for adding to the party and for your kind wishes.

      Shahar, thank you as well. BTW, I LOVE popcorn! ;)

      Jay, you are right; it has been quite a year. It has been much enhanced ever since your phone call inviting me to blog with you re: Starbucks. Thank you!

      Elaine, it was such a nice surprise to see you again at Marketing Profs Dig Mixer! Thank you for the wishes.

      BJ, thank you, and I love the idea! I wonder if our Collarfree friends could help out? Look, there you go adding value again. :)

      Meikah, it has been a pleasure getting to know you and sharing ideas. I look forward to many more!

      Paul, thank you very much!

      Jim, I appreciate your thoughts, and thanks for coming out and commenting!

      Daksh, thank you, and I really value the thought exchanges we have had via our blogs. Keep it up!

      Paul, thank you, and Merry Christmas to you, too! I will definitely keep the blogging going. :)

      C.B., you are the amazing one! In fact, you probably inspired me to do this when I went to your blog and saw the pic of the you, me, and Mack Collier from the Mixer. It was so wonderful to meet you in person, finally, and I look forward to our next meeting!

      Lewis, thank you so much. You are one of my most frequent commenters, and I really appreciate the personal touch you bring to things. You rock!

      Drew, thank you! You are so kind to come out and leave me your congrats – such a busy, yet giving guy! Thank you also for the kind words; it means a lot to have you say that.

      Matt, thank you, thank you! It was such a pleasure to meet you at the Mixer. I admire your blog a lot, and I was thrilled that you sought me out! Thank you again.

      Saul, I really appreciate the thoughts! Thank you also for inviting me to your FreshBooks customer dinner here in San Diego; it was a blast. Keep making magic!!

      You are all so amazing. I am honored.

    20. Chris Wilson Says:

      Boy, don’t you just hate to show up late to a party like this? Congratulations Becky!! You deserve it.

    21. Becky Carroll Says:

      Hey, ‘Chelle, you were leaving your comment just as I was writing mine! Thank you for your wishes, and I look forward this upcoming year!

      Chris, you aren’t late at all! I was actually saving some of my best wine for later. :) Thank you so much for your kind words.

      The party is just getting going!!

    22. Sybil Stershic Says:

      Becky, congratulations on this anniversary … I wish you many, many more! Thanks for sharing such wonderful content, including inspiring some of my blog posts. (Thanks, also, for the shout out.) It’s been great meeting you in the blogosphere and I hope some day we meet in person. In the meantime, I look forward to reading more Customers Rock posts in the New Year. Happy Holidays!

    23. Megami Says:

      Congratulations – and many more blog-iversaries to come!

    24. Suzanne Obermire Says:

      Congratulations, Becky! You’re truly a gift to the world of blogging. Keep it up!
      Suzanne

    25. Douglas Karr Says:

      That’s fantastic, Becky! You’re a pro now and your blog espouses everything positive about business and corporate blogging. Customers DO Rock!

    26. Ron Shevlin Says:

      Happy blogday, Becky! Keep up the great blogging.

    27. mack collier Says:

      Wow Becky has it already been two years? Congrats on your Blogging Birthday, and all the dozens of well wishes here in the comments proves how popular and respected Customers Rock! really is!

      Happy (Blogging) Birthday to you!

    28. Jody Reale Says:

      Wow, you really went the extra mile today. Nice walking the walk and all that. Thanks for the gift of good stuff.

    29. Gavin Heaton Says:

      Wow, … love a celebration! Glad I was your first international commenter … but I am sure I wont be your last ;)

    30. Richardatdell Says:

      Happy Birthday, Becky and best of the season. THanks for your posts every day…customers DO rock!

    31. Kami Huyse Says:

      Becky; What a difference you have made in a short two years. Congrats on the achievement, it isn’t easy to be consistent day after day as you have been.

    32. nicoletta Says:

      Becky, happy blogging!!!
      I had the honour to meet you at UCSD as a teacher. You gave the class not only your experience, but also your passion!
      Thank you so much.
      Nicoletta

    33. Mike Sansone Says:

      You Rock, Becky!

      As others have said, hard to believe it’s only been two years. I’m so thankful you share your voice in my (our) conversphere! Keep Rock-ing

    34. Arun Rajagopal Says:

      Hello Becky:
      Congratulations on your successful blogiversary! Here’s wishing you more blogging power from Muscat, Oman.
      Have fun!
      Arun

    35. Becky Carroll Says:

      Sybil, it has been great getting to know you this year – through your book, your blog (you have inspired me, too!), and through our conversation. I hope to meet you in person as well!

      Megami, thanks for coming on over; I appreciate your wishes!

      Suzanne, you are too kind. It has been great talking with you in the past months; I hope our paths cross soon.

      Douglas, thanks so much for all the compliments! I am blushing. I am glad you see the positive I am trying to bring; that was my goal when I started!!

      Ron, thank you very much. I will do my best. :)

      Mack, I so appreciate you and your encouragement, everywhere I go! It was a real joy to meet you at the Marketing Profs Digital Mixer, and I hope we get to share a stage this year. You totally rock!!!

      Jody, thank you for feeling that I ‘walk the walk’; that means a lot. Glad you liked it! Wish I could put more of your humor into my posts. ;)

      Gavin, yes, aren’t parties fun? Thank you for all of your support since nearly day 1 (I think it was day 2, with your comment about Innocent Drinks) that continues even up to now. When are you getting out here to California?

      Richard, I love the Customers Rock! attitude you have been bringing to the table. Keep it coming, and thank you for your kind words.

      Kami, thank you very much, and also thanks for the help you have given me with case studies for my UCSD class. You are amazing.

      Nicoletta, it was absolutely my pleasure to have you in my class, as you gave your passion back to us as well. I am so thrilled to see you continuing to blog. Here’s to your blog-iversary!

      Mike, thanks!! Yes, in one way, the two years have flown by. Looking at the conversation over the last two years, I realize how much has been going on. And you are one of my inspirations. Thank you!

      Arun, I feel your blogging power coming my way from Oman. Thank you, and I look forward to working with you in the future. :)

    36. Amy Jussel Says:

      Well, Becky, ironically, I was just thinking of you yesterday at the Program for the Future Conference of visionaries celebrating Doug Engelbart’s collective knowledge vision…

      You’ve given me the ‘don’t forget to say it’ mantra that I’ve applied to daily life, and in fact, shared with Mei Lin Fung who’s been heading up the team and is chair of the Institute for Service Organization Excellence…. http://programforthefuture.org/speakers/mei-lin-fung

      As I handed her a piece of ‘bottlecap art’ from the Batsiranai Project in Zimbabwe which I picked up at OWCF.org’s gala on Friday (Batsiranai translates to ‘helping each other’) I thanked her profusely for all her hard work bringing the collective knowledge vision to fruition, and mentioned ‘a friend of mine’ reminds me to speak appreciation aloud. That friend is YOU!

      So thanks, Becky, for rocking my world back when AOC was just beginning…you’ve continued to be a guiding light for what is right and just in the media/marketing realm and continue to find cool ways to pay it forward. Anyway…thanks for the link love above, the generosity you extend to all will no doubt boomerang. I for one ascribe to the concept, “Silent gratitude isn’t much use to anyone. ~G.B. Stern”

      p.s. Sorry to be a blog hog in comments, but you know how windy I get on the passionista front when I have something to emote! :-) YOU ROCK, Becky…happy 2nd anniversary from ‘all of us’ at http://www.ShapingYouth.org!

      (er, that would be ‘me, myself and I on the author front!)—Appreciatively, Amy

    37. tammy vitale Says:

      Thanks for the shout out. I’m in awe of your listing with links! That took some time! congrats on your blogging bday!

    38. Phil Gerbyshak Says:

      Wow, 2 years! Congrats Becky! I look forward to many more years of greatness from you in the years to come.

    39. Maria Palma Says:

      Happy Day!

      It’s so nice to be part of the circle! I’m also happy that we’ve also been able to meet in person. We need to meet again soon ;)

    40. Jeanne Dininni Says:

      Becky,

      Many congratulations on your two-year blog anniversary! What a milestone–and what a community!

      Best wishes for the future success of Customers Rock! :-)

      Thanks for the link!
      Jeanne

    41. Brandon Says:

      Hi Becky –

      Thanks for the shout out link! You have inspired me over the past year in my blogging. For example, I am ending the year with a 30 Tips in 30 Days Blitz.

      Best wishes as we head into 2009.

      Brandon

    42. Becky Carroll Says:

      Amy, I am so honored to have gotten to know you via blogging and that I have given you a “mantra”. Wow! Thank you for all that you do, and keep it up. You are doing good stuff!!

      Tammy, you are so welcome. :) Thank you for being part of my community.

      Phil, thank you for your kind words, and for helping me “make it great” these past 2 years. You have been a great encourager for me.

      Maria, I am glad you are part of the circle! Yes, let’s meet up again, maybe after the holidays? :)

      Jeanne, thank you for coming out here and for your wishes; it means a lot!

      Brandon, I am glad to hear you are giving back to your blogging community, too. Thank you!

    43. @MattWilsonTV Says:

      This is really cool how you shouted out all your commenters, really shows you care and a great way to give a little recognition!

    44. Marc Rapp Says:

      Congrats! Happy anniversary–looking forward to another year of good, thought-provoking reading. :)

    45. Stephen Hampshire Says:

      Congratulations – that’s an impressive rate of growth for a new blog! Name-checking the commenters was a nice touch – thanks.

    46. Mike Brewer Says:

      Congrats on the two years! You have some compelling content. I look forward to keeping up with you in 2009. M

    47. C.B. Whittemore Says:

      Becky, congratulations on rocking our world for 2 years already! Amazing and impressive all that you have made happen through this wonderful resource. Thank you for all that you do to keep us on our toes as it relates to the customer experience. Happy 2009!

    48. Mark French Says:

      Well done on the two years. Is two years in the internet like 2 dog years?

    49. Troy Worman Says:

      Nice list. Thanks for the mention.

    50. Ecotech Says:

      Becky,
      Customers do rock. We are in business to serve our customers. Wishing you another 10 years!

    51. Goldstar Says:

      Nice one. Without customers we have nothing except expenses.

    52. Overlanescape Says:

      Great work. Patience and persistence always pays.

    53. Carpet Cleaning Edinburgh Says:

      Congrats! :)

    54. Divinelight Says:

      Thanks, a great way to give a little recognition. I am glad to hear you are giving back to your blogging community

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