Comments on: McDonald’s Connects with Employees and Customers http://customersrock.net/2009/01/27/mcdonalds-connects-with-employees-and-customers/ Focusing on customers, their experiences, and how businesses can make sure their customer experiences rock! Mon, 08 Mar 2010 15:21:57 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: Caroline Brian http://customersrock.net/2009/01/27/mcdonalds-connects-with-employees-and-customers/comment-page-1/#comment-4646 Caroline Brian Tue, 02 Mar 2010 21:47:01 +0000 http://customersrock.net/?p=1107#comment-4646 The success of Macd is related to the flavor of their products and architecture of the buildings in their cafeterias. The success of Macd is related to the flavor of their products and architecture of the buildings in their cafeterias.

]]> By: matt nathanson music fan http://customersrock.net/2009/01/27/mcdonalds-connects-with-employees-and-customers/comment-page-1/#comment-4350 matt nathanson music fan Sun, 24 Jan 2010 07:30:27 +0000 http://customersrock.net/?p=1107#comment-4350 I came across this surfing Google I came across this surfing Google

]]> By: Oliveros http://customersrock.net/2009/01/27/mcdonalds-connects-with-employees-and-customers/comment-page-1/#comment-4221 Oliveros Fri, 01 Jan 2010 07:15:41 +0000 http://customersrock.net/?p=1107#comment-4221 Great Post! :) Great Post! :)

]]> By: Cleaners Edinburgh http://customersrock.net/2009/01/27/mcdonalds-connects-with-employees-and-customers/comment-page-1/#comment-3828 Cleaners Edinburgh Sat, 24 Oct 2009 15:27:32 +0000 http://customersrock.net/?p=1107#comment-3828 I must agree with Kate, employees will never be fully honest if there is a danger that their boss/supervisor can see what they really feel about the company - and, of course, people who are 100% happy with their job are as rare as flying pigs ;) I must agree with Kate, employees will never be fully honest if there is a danger that their boss/supervisor can see what they really feel about the company – and, of course, people who are 100% happy with their job are as rare as flying pigs ;)

]]> By: Carpet Cleaning Edinburgh http://customersrock.net/2009/01/27/mcdonalds-connects-with-employees-and-customers/comment-page-1/#comment-3764 Carpet Cleaning Edinburgh Sat, 10 Oct 2009 23:02:14 +0000 http://customersrock.net/?p=1107#comment-3764 think about how many people say yes when they ask do you want fries with that! thats lots of extra upselling right there. think about how many people say yes when they ask do you want fries with that! thats lots of extra upselling right there.

]]> By: Computer Forensic Expert http://customersrock.net/2009/01/27/mcdonalds-connects-with-employees-and-customers/comment-page-1/#comment-3668 Computer Forensic Expert Sat, 19 Sep 2009 14:25:51 +0000 http://customersrock.net/?p=1107#comment-3668 Yeah thats true, this will only work with a large organisation. I wouldnt pick a differant one, with McDonalds being the most recognised symbol in the world. Yeah thats true, this will only work with a large organisation. I wouldnt pick a differant one, with McDonalds being the most recognised symbol in the world.

]]> By: Kate http://customersrock.net/2009/01/27/mcdonalds-connects-with-employees-and-customers/comment-page-1/#comment-3519 Kate Sun, 02 Aug 2009 22:27:00 +0000 http://customersrock.net/?p=1107#comment-3519 The thing about this theory is that it only works for a very large organization. It also only works within pre-defined limits. No way are people being honest on something that their boss can see, and that they could be fired for. Its just one more PR newsletter in a digital wrapping. Then again, given the company hosting it, I'm not amazed that it seems so tacked on. For most companies, a more personal and timely medium (like an IM with a group chat, or even video chat) would be the better choice. The thing about this theory is that it only works for a very large organization. It also only works within pre-defined limits. No way are people being honest on something that their boss can see, and that they could be fired for. Its just one more PR newsletter in a digital wrapping. Then again, given the company hosting it, I’m not amazed that it seems so tacked on. For most companies, a more personal and timely medium (like an IM with a group chat, or even video chat) would be the better choice.

]]> By: Tsufit http://customersrock.net/2009/01/27/mcdonalds-connects-with-employees-and-customers/comment-page-1/#comment-3230 Tsufit Sat, 28 Feb 2009 03:24:30 +0000 http://customersrock.net/?p=1107#comment-3230 Sounds like McDonald's has come a long way since I worked there (age 17 at $1.90 an hour). "If there's time to lean, there's time to clean"... Tsufit Sounds like McDonald’s has come a long way since I worked there (age 17 at $1.90 an hour). “If there’s time to lean, there’s time to clean”…
Tsufit

]]> By: victorseo http://customersrock.net/2009/01/27/mcdonalds-connects-with-employees-and-customers/comment-page-1/#comment-3181 victorseo Thu, 05 Feb 2009 03:08:36 +0000 http://customersrock.net/?p=1107#comment-3181 McDonald's has to be the classic example of excessive consumerism and reactive rather than proactive social conscious. They were the frontiersmen in enabling the demise of the American Institution of families dining together. I wonder why they do not promote family packs instead of Super Size me's. I think their efforts to use social media to continue their unsavory empire are astounding. Making money is great! but when is the social price too much? If Ray Kroc could have forseen the impact on family social life I wonder if he would have done it differently. I am just saying... McDonald’s has to be the classic example of excessive consumerism and reactive rather than proactive social conscious. They were the frontiersmen in enabling the demise of the American Institution of families dining together. I wonder why they do not promote family packs instead of Super Size me’s. I think their efforts to use social media to continue their unsavory empire are astounding. Making money is great! but when is the social price too much? If Ray Kroc could have forseen the impact on family social life I wonder if he would have done it differently. I am just saying…

]]> By: Tom O'Brien http://customersrock.net/2009/01/27/mcdonalds-connects-with-employees-and-customers/comment-page-1/#comment-3176 Tom O'Brien Tue, 03 Feb 2009 15:46:23 +0000 http://customersrock.net/?p=1107#comment-3176 Hi Becky - nice recap of your conversation. I think it is refreshing to see "social media" coverage that does NOT include Twitter. (Though McDonald's is on Twitter - see @McNugnuts.) I think using social media to connect crew members is really interesting and powerful. Like Best Buy's Blue Shirt Nation. Thanks - TO'B Hi Becky – nice recap of your conversation. I think it is refreshing to see “social media” coverage that does NOT include Twitter. (Though McDonald’s is on Twitter – see @McNugnuts.) I think using social media to connect crew members is really interesting and powerful. Like Best Buy’s Blue Shirt Nation.

Thanks – TO’B

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