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	<title>Comments on: I’m Back! Plus, some great links for holiday reading</title>
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	<link>http://customersrock.net/2009/12/28/i%e2%80%99m-back-plus-some-great-links-for-holiday-reading/</link>
	<description>Focusing on customers, their experiences, and how businesses can make sure their customer experiences rock!</description>
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		<title>By: Becky Carroll</title>
		<link>http://customersrock.net/2009/12/28/i%e2%80%99m-back-plus-some-great-links-for-holiday-reading/comment-page-1/#comment-4250</link>
		<dc:creator>Becky Carroll</dc:creator>
		<pubDate>Mon, 04 Jan 2010 19:07:52 +0000</pubDate>
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		<description>Thanks so much, Jennifer. It is very good to be back!</description>
		<content:encoded><![CDATA[<p>Thanks so much, Jennifer. It is very good to be back!</p>
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		<title>By: Jennifer Hunsicker</title>
		<link>http://customersrock.net/2009/12/28/i%e2%80%99m-back-plus-some-great-links-for-holiday-reading/comment-page-1/#comment-4197</link>
		<dc:creator>Jennifer Hunsicker</dc:creator>
		<pubDate>Tue, 29 Dec 2009 14:53:48 +0000</pubDate>
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		<description>Glad to see your back!  I always find something useful on your blog!</description>
		<content:encoded><![CDATA[<p>Glad to see your back!  I always find something useful on your blog!</p>
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