Comments on: Is Your “Lack of Remarkable” Preventing Customer Loyalty? http://customersrock.net/2010/07/28/is-your-lack-of-remarkable-preventing-customer-loyalty/ FOCUSING ON CUSTOMERS, THEIR EXPERIENCES, AND HOW BUSINESSES CAN MAKE SURE THEIR CUSTOMER EXPERIENCES ROCK! Thu, 17 May 2012 17:52:55 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Call center India http://customersrock.net/2010/07/28/is-your-lack-of-remarkable-preventing-customer-loyalty/comment-page-1/#comment-7979 Call center India Fri, 25 Mar 2011 11:35:33 +0000 http://customersrock.net/?p=1538#comment-7979 Hello Copiadoras, You are right because the customer feedback will need to improve the drawback factors in the service and thanks for sharing the article. Hello Copiadoras,

You are right because the customer feedback will need to improve the drawback factors in the service and thanks for sharing the article.

]]> By: Copiadoras José Antonio http://customersrock.net/2010/07/28/is-your-lack-of-remarkable-preventing-customer-loyalty/comment-page-1/#comment-7931 Copiadoras José Antonio Fri, 18 Mar 2011 16:47:01 +0000 http://customersrock.net/?p=1538#comment-7931 I think you are right, you have to measure the costumer experience ar least once a month. I think you are right, you have to measure the costumer experience ar least once a month.

]]> By: Copiadoras José Antonio http://customersrock.net/2010/07/28/is-your-lack-of-remarkable-preventing-customer-loyalty/comment-page-1/#comment-7921 Copiadoras José Antonio Thu, 17 Mar 2011 21:27:03 +0000 http://customersrock.net/?p=1538#comment-7921 Is absolutely right, if a company does not give a good service and the customer does not have a good experience the client does not return. Is absolutely right, if a company does not give a good service and the customer does not have a good experience the client does not return.

]]> By: Web Agent http://customersrock.net/2010/07/28/is-your-lack-of-remarkable-preventing-customer-loyalty/comment-page-1/#comment-5521 Web Agent Thu, 23 Sep 2010 02:50:47 +0000 http://customersrock.net/?p=1538#comment-5521 That's a terrific example of a good customer service in action. I think, most especially in this day and age, our expectation of a brand's service is on such a low level, that if we experience a remarkable upturn, it could really leave us with a distinguished mark for us, consumers. That’s a terrific example of a good customer service in action. I think, most especially in this day and age, our expectation of a brand’s service is on such a low level, that if we experience a remarkable upturn, it could really leave us with a distinguished mark for us, consumers.

]]> By: Thompson Morrison http://customersrock.net/2010/07/28/is-your-lack-of-remarkable-preventing-customer-loyalty/comment-page-1/#comment-5218 Thompson Morrison Tue, 10 Aug 2010 18:56:38 +0000 http://customersrock.net/?p=1538#comment-5218 Wonderful post! I gave you a quick <a href="http://theradicalear.wordpress.com/2010/08/10/building-loyalty/" rel="nofollow">shout</a> on The Radical Ear. The only way to know anything in business - including if you're inspiring loyalty - is to measure it. Wonderful post! I gave you a quick shout on The Radical Ear. The only way to know anything in business – including if you’re inspiring loyalty – is to measure it.

]]> By: Building Loyalty « http://customersrock.net/2010/07/28/is-your-lack-of-remarkable-preventing-customer-loyalty/comment-page-1/#comment-5217 Building Loyalty « Tue, 10 Aug 2010 18:53:20 +0000 http://customersrock.net/?p=1538#comment-5217 [...] 10, 2010 A very good post today on Customers Rock! about customer loyalty. The nub of it: You must measure the customer [...] [...] 10, 2010 A very good post today on Customers Rock! about customer loyalty. The nub of it: You must measure the customer [...]

]]> By: Glasgow Letting http://customersrock.net/2010/07/28/is-your-lack-of-remarkable-preventing-customer-loyalty/comment-page-1/#comment-5179 Glasgow Letting Tue, 03 Aug 2010 10:20:42 +0000 http://customersrock.net/?p=1538#comment-5179 Another great post I was waiting for. I'm glad you're back! Another great post I was waiting for. I’m glad you’re back!

]]> By: Nate Bagley http://customersrock.net/2010/07/28/is-your-lack-of-remarkable-preventing-customer-loyalty/comment-page-1/#comment-5143 Nate Bagley Thu, 29 Jul 2010 15:44:44 +0000 http://customersrock.net/?p=1538#comment-5143 Excellent point, Joe. Part of what makes a great business great is the fact that they are being great, even when nobody is watching. Making sure you're delivering in all aspects of your business for all of your customers involves just that. Excellent point, Joe. Part of what makes a great business great is the fact that they are being great, even when nobody is watching. Making sure you’re delivering in all aspects of your business for all of your customers involves just that.

]]> By: Joe http://customersrock.net/2010/07/28/is-your-lack-of-remarkable-preventing-customer-loyalty/comment-page-1/#comment-5141 Joe Thu, 29 Jul 2010 14:32:00 +0000 http://customersrock.net/?p=1538#comment-5141 It is important to remember that customer service doesn't just happen when the customer is there. If you are sending your customers a package, then they will appreciate knowing when it was shipped and when it is due to be delivered via a text message or email. Consistent customer service looks after customers whether they are in the store or away from it. It is important to remember that customer service doesn’t just happen when the customer is there. If you are sending your customers a package, then they will appreciate knowing when it was shipped and when it is due to be delivered via a text message or email. Consistent customer service looks after customers whether they are in the store or away from it.

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