The Hidden Power of Your Customers is Launched!

I just wanted to share some very exciting news with all of you – my book, The Hidden Power of Your Customers, is now launched! It has been an exciting week with the various launch activities, including an interview on NBC TV in San Diego, a book interview video released by my friends at Lithium Technologies, and the beginning of my book tour/book signing at the US Grant Hotel in San Diego.

The book is now available in bookstores everywhere, at major online retailers, as well as in eBook format. I would be eternally grateful if you would please leave a review on Amazon.com or on another online retail site as well as say a word or two about it on your blog or favorite social network. I will be featured on various blogs in the coming weeks, either as in interview or as part of a review of my book. Be sure to come over to the book’s Facebook page to keep up with the Book Buzz and see the interviews. Of course, you can also go to my book’s website right here on the Customers Rock! blog.

Here is the video interview that Lithium Technologies was kind enough to put together. Thank you, Lithium. You rock!

The Hidden Power of Your Customers – Interview with Author Becky Carroll from Lithium on Vimeo

You may also like

Customer-Obsessed Service
Lithium’s Customer Heroes

244 Responses

  1. Pingback : Boekrecensie: The Hidden Power of Your Customers /  Weblog – Hans van Goor

  2. Congrats Becky! We chatted briefly at IDSD, have been connected on Twitter since, and then today I found your book at B&N. I have alerted my Linkedin contacts via my reading list and will most certainly blog about it when I get into it, which starts right now.
    If you are interested, email me, and I would love to connect for coffee and share a “round the world tour” I did exposing customer service in the industry I work, new home community development that inspired me to hire IDEO and re-create our customer experience. I am a student of this and still learning.
    Thanks for sharing your insights.

  3. Becky Carroll

    Thanks, Paul – it was a lot of fun!

    Teri, so nice to see you here on Customers Rock! Can’t wait to hear what you think about the book; excited you found it at Barnes & Noble (which one?). I would love to connect about what you are up doing in your industry; will be in touch.

  4. well done on the Book im going to order it. can you buy it from book shops in the Uk? I feel the in internet marketing all customers should be taken care of.

    Md Monkeyfishmarketing.com

    Again well done

    Phillip Monk

  5. Becky Carroll

    Thanks, Phillip. You can definitely order the book in the UK from Amazon and other online retailers. You could ask the shops to order it for you if they don’t have it in stock.

    Thank you again!

  6. ‘ She encourages a holistic approach to wellness and healing.
    I know a woman who used to fax her questions in advance to her oncologist.
    The dental qualified also presents assistance to sufferers so as to prevent issues and
    provide restorative therapies.

  7. Should you use on the own, you might stop in a position to
    protected a cash advance Unknown of course, pay day loans usually
    have a superior apr but these are built to help with short term money management.

  8. Hi, I do believe your web site could be having web browser compatibility issues.
    When I take a look at your website in Safari, it looks fine however, if opening in I.E., it has some overlapping issues.
    I just wanted to give you a quick heads up! Apart from that, great blog!

  9. We’re a bunch of volunteers and starting a new scheme in our community.

    Your website offered us with valuable information to work on.
    You have performed an impressive job and our whole community will be grateful to you.

  10. obviously like your web site however you have to check the spelling on quite
    a few of your posts. Several of them are rife with
    spelling problems and I find it very troublesome to inform the reality however I’ll surely come again again.

  11. I’m really inspired along with your writing abilities
    and also with the format in your weblog. Is that this a paid theme or did you customize it yourself?
    Either way keep up the nice high quality writing, it is uncommon to
    peer a nice weblog like this one today..

  12. Her related expertise and experience ranges
    from high-tech to sports, entertainment, fashion,
    education, and other special people. A Bariloche hotel will
    not guarantee to provide you these two things because they serve
    a large number of guests on magician a daily basis. There
    are various offers that are available for rent in the Puerto Vallarta area.

  13. Unquestionably consider that which you said. Your favourite justification seemed to
    be at the internet the simplest factor to bear in mind of.
    I say to you, I certainly get annoyed at the same time as other people consider worries that
    they just do not understand about. You controlled to hit the nail upon the highest and also outlined
    out the whole thing with no need side effect , other folks can take
    a signal. Will likely be back to get more. Thank you

  14. What the heck i just read? The primary thing is to consult a doctor in advance of using this product or service.
    The extract of Anti Aging Skin Care Wrinkle Cream can be
    obtained such as supplements and tablets and consulting a physician will give you a transparent understanding
    of the fact that will it fit your preferences or not.
    This product frequently meets the requirements of all of the men and women but differences are always
    there. So, you might want to make certain you usually
    are not the main one which can not make use of this supplement.
    Another problem is regarding the dosage. You might
    want to question your doctor concerning the intake and be certain about this authentic Anti Aging Skin Care Wrinkle Cream.

    WOW.Nice read here. The important key to how this product
    is effective is it is actually a dual-action diet supplement, which means that it operates as being
    an appetite suppressant as well as a “fat burner”.
    This actually means that it oxidizes your fat body
    cells making use of anti-oxidants, and this leads to more power for
    you – but only when know how to take authentic Anti Aging Skin Care Wrinkle Cream in the proper fashion.Almost all diet supplements available today are designed near reving up
    your metabolic process, which can be not really risk-free for many individuals – and that is why a
    lot of people are deciding to order Anti Aging Skin Care Wrinkle Cream extract instead.

  15. Sometimes when you put oon a pocket cloth diaper,
    part of the clotrh remains exposed. It can result in the spread off harmful bacteria that can infect your child.
    Thiis could sound surprising as most ads point to the superiority of disposables in these areas.

  16. Hello There. I found your blog using msn. This is a very
    well written article. I’ll be sure to bookmark it and come back to read more
    of your useful information. Thanks for the post.
    I’ll certainly return.

  17. I leave a response when I like a article
    on a website or if I have something to contribute
    to the discussion. Usually it is caused by the sincerness displayed in the post I browsed.
    And after this article The Hidden Power of Your Customers is Launched!
    | Customers ROCK!. I was moved enough to create a thought 😉 I do have some
    questions for you if it’s allright. Could it be just me or does it seem like a few of the
    remarks come across as if they are coming from brain dead individuals?

    😛 And, if you are posting on other social sites, I would
    like to follow anything fresh you have to post.

    Would you list all of all your shared sites like your twitter feed, Facebook page or linkedin profile?

  18. There are so many kinds of shampoos in the market
    and it is difficult for us to choose the best one.
    Huang said, ‘If you can’t stand, you can drink it in a store selling vinegar.
    When we watch televisions, we may often see the scenery that people
    rinse mouth with tea water after meal and then drink another cup of
    tea. If dofus kamas hack you experiencen’t seeked tempestuous
    killing a twosome transactions throughout the day. Pay to play (P2P)
    gives you the ability to go wherever you want on the entire map,
    fight whatever monsters you want, and have pets,
    mounts and join armies. If the weather is too hot, you can increase one time a day.
    The study found that running shoes increased knee and hip torque when compared to running with no shoes at all.

  19. Oh my goodness! Incredible article dude! Thank you so
    much, However I am going through difficulties with your RSS.
    I don’t understand the reason why I am unable to join it.
    Is there anybody else getting similar RSS problems? Anyone who knows the solution will you kindly respond?

  20. Hey There. I discovered your blog thhe usage of msn.
    That is a really smartly written article. I’ll be sure to bookmark it and come back to learn extra of your useful info.
    Thank you forr thee post. I’ll certainly comeback.

  21. An acidic ingredient: Your shampoo will be labeled with sodium citrate and citric acid.
    The acupuncture point of each finger is different, the place you’ll lose weight will be different.
    Research shows that laughter is the most natural analgesics with least side effects.
    The Tomb Raider plots got dofus kamas hack famous part high for Super
    Mario Galaxy, and the plot did notdisappoint. Therefore, buy EVE
    ISK online from a supplier who promises quick and speedy
    delivery. Microsoft Company gave great expectation on this intelligent operating system.
    b) the hunting Mobs For some reason, you earn kamas killing monsters, but I
    think no matter where they hide kamas kamas Gobballs or

  22. I’m really impressed with your writing skills and also with the layout on your weblog.

    Is this a paid theme or did you customize it yourself? Either way keep up
    the excellent quality writing, it’s rare to see a great blog like this
    one today.

  23. I thonk this is one of the most vital infodmation for me. And i am glad reading your article.
    But should remark oon some general things, Thhe site style
    is perfect, the articles is really nice : D. Good job, cheers

  24. The more referrals you can get in this way the less research that you have to do in making your selection.
    Typically, when someone is seeking a cosmetic dentist,
    that patient has a particular procedure in mind.

    Many times when you find that your teeth are dull or stained you may be using an over the counter toothpaste to regain that
    natural bright shiny teeth.

  25. You actually make it appear so easy along with your presentation however I to find this topic to be really one thing which I feel
    I would by no means understand. It kind of feels
    too complicated and extremely vast for me. I am
    taking a look forward to your next publish, I will try to get the cling of

  26. My spouse and I absolutely love your blog and find a
    lot of your post’s to be exactly what I’m looking for.
    Does one offer guest writers to write content for you? I wouldn’t
    mind creating a post or elaborating on most of the subjects
    you write related to here. Again, awesome site!

  27. Milk is the best food; dad to this view must firmly believe that.
    Inflation of prices in Japanese cosmetics of small and medium-sized cosmetic enterprises causes consumers to
    start to hold back supplies. There is a choice of
    twelve classes to chose from, each with different spells and appearances, from fairys to catlike things.
    Almost instantly, you will have a unique web log created
    for you. The craftsmen use these materials
    at great prices and do not be surprised if
    shortages occur. Guilds are like clubs where people on Dofus can get together and chat.
    Furthermore, is much less rest for overtime the only standard of
    success to judge a person. Other hygienic products can be thrown into plastic bags and taken into trash can
    outside. People who can seize the opportunity, make the innovation breakthrough,
    are all leaders of business. Obviously, many white-collar overtime has far beyond the law.
    However, after about three month of childbirth, the hair loss problems start
    to appear because of the changes of body hormones. The artwork is fantastic, and the characters are largely customizable.
    It is also useful to know of the top Warhammer Online Magus guide to help you with your
    game. If not, you can also clean it by yourself and it should be carried out
    in two parts. You are too assured was dofus
    kamas hack honored with exotic hoarded wealths and out of sight
    adventures, kind of than invisible boundaries or impassable obstacles.
    Yeah, excessive use of the Internet is harmful
    to people’s health and society. In all cases it is possible to sell, how to use a certain technique to a class
    to find the bonus, so small. Among the residences, the former residence of Mo Nai is special.
    The choice of water temperature is very important because hot water can completely remove the protective layer of skin
    and make skin loose and skin rough to cause wrinkles.
    The person’s work associates and colleagues are other possible
    sources of info that you can use. Maple Story may not be
    a game for many hardcore gamers, but it is perfect for casual gamers who put fun and community interaction first.
    Many people know this truth, but they do not have the courage to refuse
    others. To people who are suffering industrial pollution, it is quite good news.
    If you refuse others, you can use phrases such as: “I am sorry” and “I am busy now”.
    Take care of the baby’s burden falls on the new dad, how can do
    a competent new dad.

  28. Hi there, just became aware of your blog through Google, and found that it is truly informative.
    I’m gonna watch out for brussels. I will be grateful if you continue this in future.
    Numerous people will be benefited from your writing.

  29. I’d like to thank you for the efforts you’ve put in writing this blog.
    I’m hoping to see the same high-grade blog posts by
    you in the future as well. In truth, your creative writing abilities has motivated me to
    get my very own site now 😉

  30. Howdy! I could have sworn I’ve been to this blog before but after checking through some
    of the post I realized it’s new to me. Anyhow, I’m definitely glad I found it and I’ll be book-marking and checking back frequently!