2
Aug
2011
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The Hidden Power of Your Customers is Launched!

I just wanted to share some very exciting news with all of you – my book, The Hidden Power of Your Customers, is now launched! It has been an exciting week with the various launch activities, including an interview on NBC TV in San Diego, a book interview video released by my friends at Lithium Technologies, and the beginning of my book tour/book signing at the US Grant Hotel in San Diego.

The book is now available in bookstores everywhere, at major online retailers, as well as in eBook format. I would be eternally grateful if you would please leave a review on Amazon.com or on another online retail site as well as say a word or two about it on your blog or favorite social network. I will be featured on various blogs in the coming weeks, either as in interview or as part of a review of my book. Be sure to come over to the book’s Facebook page to keep up with the Book Buzz and see the interviews. Of course, you can also go to my book’s website right here on the Customers Rock! blog.

Here is the video interview that Lithium Technologies was kind enough to put together. Thank you, Lithium. You rock!

The Hidden Power of Your Customers – Interview with Author Becky Carroll from Lithium on Vimeo

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Lithium’s Customer Heroes

244 Responses

  1. Pingback : Boekrecensie: The Hidden Power of Your Customers /  Weblog – Hans van Goor

  2. Congrats Becky! We chatted briefly at IDSD, have been connected on Twitter since, and then today I found your book at B&N. I have alerted my Linkedin contacts via my reading list and will most certainly blog about it when I get into it, which starts right now.
    If you are interested, email me, and I would love to connect for coffee and share a “round the world tour” I did exposing customer service in the industry I work, new home community development that inspired me to hire IDEO and re-create our customer experience. I am a student of this and still learning.
    Thanks for sharing your insights.

  3. Becky Carroll

    Thanks, Paul – it was a lot of fun!

    Teri, so nice to see you here on Customers Rock! Can’t wait to hear what you think about the book; excited you found it at Barnes & Noble (which one?). I would love to connect about what you are up doing in your industry; will be in touch.

  4. well done on the Book im going to order it. can you buy it from book shops in the Uk? I feel the in internet marketing all customers should be taken care of.

    Md Monkeyfishmarketing.com

    Again well done

    Phillip Monk

  5. Becky Carroll

    Thanks, Phillip. You can definitely order the book in the UK from Amazon and other online retailers. You could ask the shops to order it for you if they don’t have it in stock.

    Thank you again!

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